Sign up for our awesome New York Tech Events weekly email newsletter.     LOCATION EVENT DETAILS If you are the owner of a business, you are creating a startup, or you are the leader of a team, your business is to deal with clients. Having a healthy and balanced relationship with your clients and managing expectations is the key to your success. In this class, you will learn to identify your service, brand, clients behaviors, what questions to ask and how to ask them. You will develop techniques to deal with referrals, difficult clients, and digital communications, create and manage the right client expectations from the start, and be able to identify your internal client services, how client management becomes a part of your day and not your entire day. About the Instructor: Rithesh Menon, Global Account Director for Guardian News & Media Rithesh thrives on building unlikely collaborations to tackle big challenges. He specializes in business strategies that generate economic and social benefits. His experience spans consulting, media, technology and social enterprise. He currently helps lead brand direct partnerships at Guardian Labs US, the in-house content studio of the Guardian US.