|
|
EVENT DETAILS |
Our expert speakers will cover the spectrum of a modern financial experience from conversational AI, voice branding/earcons, & AI decision intelligence.
**You must have ticket at Eventbrite to attend not just Meetup RSVP: https://www.eventbrite.com/e/speaking-fintech-integrating-ai-nlp-conversational-and-voice-tickets-74624408615?utm_source=partner&utm_medium=email&utm_content=lfm
**
Event Schedule:
6:00 PM Networking & Food, Beer
6:30 PM Kickoff & Sponsors (VoiceOfTheFlashBriefing & Betaworks Studios)
6:35 PM Joti Balani, Managing Director at Freshriver
6:55 PM Chris Butler, Chief Product Architect at IPsoft
7:15 PM Naftali Cohen, AI Research at JP Morgan
7:30 PM Dexter Garcia, Co-Founder & Creative Director at Audio UX
7:40 PM Panel Discussion
Presentation Summaries:
Talk 1 - Joti Balani, Freshriver
The financial sector is investing in conversational AI initiatives to improve customer experience & further monetize service offerings. How is this new digital channel different from web & mobile & how can creating a multidisciplinary team & holistic bot design help?
Talk 2 - Chris Butler, IPsoft
How do you build financial experiences that effectively combine the power of humans & machines, especially when emerging technologies like machine learning & AI are involved? Due to the complexity of interactions & the significance of the impact, the answer isn't straightforward. Exploring the expectations for the humans & machines in the world of finance & banking can lead to potential solutions.
Talk 3 - Naftali Cohen, JP Morgan
AI for decision intelligence
Talk 4 - Dexter Garcia, Audio UX
Audio Branding for Voice Banking: How Small Sounds Have A Huge Impact. As financial institutions like Visa & MasterCard flock to Audio Branding & earcons, Dexter Garcia breaks down the strategy behind these marketing campaigns & how they are advantageous moves at the rise of voice banking experiences.
Speaker Bios:
Joti Balani is managing director of Freshriver.ai which focuses on building custom, human-centered Enterprise grade bots that generate economic & brand value while being emotionally intelligent. She has helped B2B & B2C enterprises build data-driven, CX-focused product portfolios leveraging Conversational AI, mobile & cloud services. She has led product & technology innovation at both startup & Fortune 1000 enterprises including Citigroup, the American Red Cross, AT&T, Texas Instruments, Zayo group, Medocity, Anexinet & Cross River Fiber. She has an MBA from Univ. of Dallas & B.Sc. Computer Science from University of Bahrain, Arabian Gulf. She founded the Sisters Circle, a nonprofit dedicated to empowering women & children with education & opportunity.
Chris Butler is IPSoft's Chief Product Architect. Chris has over 19 years of product & business development experience at Microsoft, KAYAK, & Waze. He first got introduced to AI through graph theory & genetic algorithms during his CS Engineering degree at Boston University. Before IPsoft he was Philosophie's director of AI where he created techniques like Empathy Mapping for the Machine & Confusion Mapping to create cross-team alignment while building AI products.
Naftali Cohen is a research scientist at AI Research, JP Morgan. He has over ten years of R&D work in numerical modeling, predictive analytics, machine learning, & AI in both academic & industrial settings.
Before joining JP Morgan, Dr. Cohen worked as an academic researcher at Yale University & Columbia University. He holds a Ph.D. in Applied Mathematics from the Courant Institute of Mathematical Sciences - NYU. Dr. Cohen is a MacCracken fellow & an elected member of the International Space Science Institute.
Dexter Garcia is Co-Founder & CSO at Audio UX. Dexter is an audio branding strategist developing sonic identities for global brands.
This event is made possible with the support of voiceoftheflashbriefing.com & Betaworks Studios.
|
|
|
|
|
|