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EVENT DETAILS |
Workshop:Build a Chatbot & Track Analytics Join afree workshophosted by Dashbot to learn how to build customer service chatbots. Students will learn about conversational design, asynchronous messaging, and bot-specific analytics. Who this workshop is for: Tech enthusiasts and developers are encouraged to join--no development experience required. What you will learn:
Introduction to different conversational interfaces
Introduction to conversational analytics and reports
Agenda:
Welcome and Intro to Bots
Build your First Bot!
Conversational Analytics vs. Traditional Analytics
Closing, and Networking
What to bring: Your laptop and charger. Why you should learn to create chatbots:
Chatbots are unlike any other communication method or marketing channel because brands now have a direct, one-to-one line to customers.
Conversational data is unprecedented because we can understand what users want because they tell us exactly what they think using their own words, images, or emojis.
The bot ecosystem opens up new job opportunities with the need for developers, conversational experience designers, and more!
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