|
|
| |
EVENT DETAILS |
Most user reserach efforts are focused on creating a great customer experience, but there are many areas where research serve other purposes. Come learn about two great examples where research has made a big difference that are not customer-facing.
Agenda
6:30 pm - Meet & Greet with refreshments7:00 pm - Talks & Discussion
A Method for the Madness: Capturing Cond Nast's ManyWorkflows with Service BlueprintingLaura Caroll,Cond Nast
Civic Service Design: Bringing Design to City GovernmentTimReitzes, NYC Service Design Studio
8:00 pm - Networking
Notes:
Registration closes 72 hours before the event after which ticket changes will not be possible.
You must bring ID to check in at the security desk.
All ticket proceeds will be donated. To submit a charity for consideration send your suggestions to: uxinxsllc@gmail.com.
|
|
|
|
|
|