Moda Operandi is an e-commerce platform transforming the way people discover & shop for designer fashion. Through its innovative mix of commerce & content, Moda allows women to shop for whats new & whats next in designer fashion from the worlds leading emerging designers & luxury brands. Founded in 2011, Moda Operandi's mission is to make it easy for designers to grow their businesses & consumers to realize their personal style. Today, Modas platform carries more than 1,000 brands & designers across fashion, fine jewelry & home, shipping to 125 countries.

The Client Development Associate will be responsible for supporting Private Client acquisition & growth strategies for targeted customer segments within Moda Private, enabling Private Client Advisors to cultivate, develop, & strengthen relationships with their customers.

Position Requirements include:

• Support & assist in coordinating all Client Development-specific initiatives
  (e.g., client activations - virtual & in-person, gifting, seasonal initiatives, client book management)
• Lead Private Client acquisition strategies. Monitor new & existing client behaviors to identify & assign new client segments aligned with Moda Private's core competencies
• Leverage reporting to ensure PCA team is achieving overall Client Development KPIs
• Track performance of new client assignments to ensure proper client onboarding & conversion
• Execute client segmentation initiatives through distribution of targeted client lists
• Perform detailed analyses of Client Development initiatives deliver findings to Moda Private Leadership
• Act as the liaison between Moda Private & Product to support Live Chat

Education & Experience:

• Bachelors Degree preferred
• 2+ years of experience required
• Luxury retail fashion experience preferred
• Excellent written communication skills
• Strong attention to detail
• Motivated & results driven
• Experience with POS or CRM system management
• Advanced proficiency with Excel / Google Sheets
• Promotes & provides a collaborative environment for PCA / Client Development Team
• Experience with Looker, Google Analytics or similar data reporting system

 Job Type: Full-time, fully remote

Salary: $20-26/hour

Benefits:

• 401(k) with Company Match
• Medical, Dental & Vision Insurance Benefits
• Company Paid Life Insurance Benefit
• Voluntary Supplemental Insurance Benefits (STD, LTD, Accident, Critical Illness)
• Unlimited Paid Time Off (Exempt & FT)

The above statements describe the general nature of work being performed in this role, they are not an exhaustive list of all responsibilities, duties & skills required. Additional responsibilities may be required from time to time.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

For details on how we protect your information when you apply, please see our Applicant & Candidate Privacy Policy.