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Medallia // customer experience management SaaS
Media, Full Time    New York City, NY, USA    Posted: Thursday, September 23, 2021
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Medallia is the pioneer & market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding & management of experience for candidates, customers, employees, patients, citizens & residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person & every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

The Role:

The Video Content Editor is a highly skilled creative resource for the internal Medallia Brand & Creative agency & works to bring content to life. The Medallia Brand & Creative Team believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications, & job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer their services wherever & whenever necessary to ensure the success of our endeavors & to pursue individual career growth.

In short, we're looking for passionate people to join our team. We believe creating excellent work & having a good time while doing it is what workplace dreams are made of. We value feedback & hitting deadlines. Ideating & executing. Dreaming & doing. Ready to build the future of Medallia with us? 

In this role, you will conceptualize, design & execute the production of video content & other digital features for Medallia. You will also contribute to script development & assist in the development of project scripts & outlines, giving technical feedback during the process & receiving feedback. You will also create high quality motion graphics to be used in a variety of mediums including videos, websites, presentations & digital products. You will edit together original footage, and/or stock photos & /video delivering high quality Medallia videos, websites, presentations & digital products. You will report to our Head of Brand & Creative, be part of an innovative team tasked with redefining & iterating on the company's brand identity. 

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