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CLEAR // biometric identity platform
Engineering, Full Time    New York City, United States    Posted: Monday, August 22, 2022
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Founded in 2010, CLEARs mission is to create frictionless experiences. With more than 12+ million members & hundreds of partners across the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - making everyday experiences easier, more secure, & more seamless. Since day one, CLEAR has been committed to privacy done right. 

In this role, you will build a fully automated infrastructure by leveraging cutting-edge technologies like Docker, Kubernetes, Ansible, & Terraform. The ideal candidate for this role approaches technology operations as a systems engineering discipline, obtains & analyzes data to identify trouble spots & optimization opportunities, & applies software development practices to improve the reliability of CLEARs platform & services. To succeed in this role, you need to be passionate about making constant incremental improvements to systems, laser focused on availability & performance, & driven to automate all the things.

What You Will Do:

  • Support development initiatives to build highly automated, tuned, & reliable systems & services. Contribute to design & implementation decisions, development, & ongoing refactoring
  • Implement tools that analyze & monitor performance & availability; use your findings to make informed decisions on how to improve existing systems & processes
  • Bring SRE best practices in-house (post-mortems, trend analysis, availability standards, etc.) & help set the tone around service operations & reliability
  • Develop & deliver timely reports on service metrics including but not limited to availability, capacity, performance, & latency across production system

Who You Are:

  • You are passionate about making better software & continuously improving the development, integration, & deployment processes
  • You enjoy new technological challenges & are motivated to find creative solutions to solve them
  • You are highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment
  • You know how to design, implement, & iterate CI/CD tooling & techniques to improve CLEARs ability to deliver software & services quickly & reliably
  • Expertise in incident & problem management including timely problem identification, successful resolution, & root-cause analysis
  • Strong verbal & written communication skills to communicate technology concepts & practices
  • Strong expertise in monitoring tools (AppDynamics/App Insights/Sumo Logic/etc.)
  • Experience with configuration management tools (Ansible, Chef, Puppet, etc)
  • Strong working knowledge of containers, container orchestration, & AWS environment & tools


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