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Founders Factory // helping build & scale early stage tech
Johannesburg    Posted: Wednesday, April 21, 2021
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We're Tesserae

Artificial intelligence will define the financial services sector within the next five years, but incumbent institutions cannot adopt artificial intelligence due to two core problems: access to quality data, & access to high-calibre talent. Tesserae is building the only full-stack artificial intelligence platform focused on the financial services industry. We're a funded startup with a first client already in place, & now Tesserae is ready to redefine how banks implement AI.

Role Overview

Tesserae's BizOps team moves fast to set the direction for our organisation & solve Tesserae's toughest cross-functional problems. This is a rare opportunity to impact a fast-growing, funded, & high-potential startup, with high visibility into Tesserae's Product, Engineering, Analytics, Operations, Business Development & Finance teams.

As a BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Tesserae's near-term & long-term success. You will need to solve for multiple strategic priorities (i.e. growth, efficiency, & quality) & consider various stakeholders (internal & external). Each week will bring you a new set of projects & challenges, where success is measured by data-driven outcomes - you will have the satisfaction of seeing the results of your work & earning the gratitude of your peers while growing your career & learning the ins & outs of a cutting-edge tech startup.

As a BizOps Associate, you are the perfect mix of analytical, technical, & operational. You will collect, sanitise, analyse, & synthesise data; apply critical thinking & communications skills to make actionable recommendations; & drive those recommendations thru to execution. You are a clear, confident communicator who loves taking a complicated problem, breaking it down, & building a compelling business case.

About this Role

You'll help refine & execute Tesserae's GTM strategy. You'll help drive company & product strategy as we change how financial services leverage AI. You'll help run the basics of our business - ensuring that various stakeholders have an amazing experience as they onboard onto our product & support them as they use our platform. Identify & triage key questions, issues, & roadblocks facing the company using your business acumen & experience. Conduct quantitative research & analysis requiring complex data retrieval that results in compelling recommendations for our leadership team. Collaborate on critical operational excellence projects, turning our strategic recommendations into reality. Serve as an important cross-functional liaison between Product, Engineering, Analytics, Operations, Business Development & Finance functions. You'll interact with our clients on a daily basis - learning what problems they need to be solved. You'll have to manage multiple projects at the same time, & with the support of our customers, you will ensure that projects are delivered on time with quality. You'll have to build world-class training material & conduct training on our platform to ensure success for all teams.
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