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Appian // business process management
McLean, Virginia    Posted: Thursday, May 28, 2020
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This individual will set the vision & drive the execution of Appians global People Operations. Reporting to the Vice President of Human Resources, this person will serve as an organizational leader responsible for a wide range of critical work streams, including systems & operating procedures for onboarding/off-boarding, relocation, immigration & analytics. This person will ensure our systems, programs & procedures work in direct support of Appian & its employees.


  • Understand organizational needs & create & drive processes, policies, & workflows that are compliant, efficient, scalable, & reflect Appians values
  • This role will lead the selection & implementation of a new HRIS to establish globally applicable (compliant, consistent & scalable) HR processes for employees & contingent workforce (across areas such as onboarding/off-boarding, employee data changes, etc.)
  • Establish service level agreements & key performance measures for HR services & align resources to achieve them
  • Ensure HR Operations audit & control processes are developed & followed in compliance with Appians internal policies, federal & state laws
  • Forge excellent partnership with leaders, HRBPs, Finance, IT & Legal to drive the voice of the employee in developing & delivering new & improved services & programs
  • Champion collaborative cross functional relationships with other operational teams, such as Payroll & IT, to ensure successful execution of essential HR processes
  • Provide leadership, coaching & guidance to a team of functional specialists who support employees across the organization throughout their lifecycle
  • Understand the importance of having accurate data & how to leverage that data to inform strategic decision making. Assess areas of opportunity, determine approach, compile & analyze data & prepare reports/recommendations to define people operations strategies related to people, systems & processes
  • Think strategically about opportunities & challenges, & bring the capability to deliver tactically when required


  • 10+ years of experience in HR/HR Operations including: HR Management Systems & Applicant Tracking Systems, compensation, organizational planning, benefits administration, compliance, recruiting, employee life-cycle & the rollout of HR operational programs
  • 8+ years direct people management & development experience including Managers, Individual Team Members & talent in the various disciplines of HR Operations

Preferred Qualifications

  • Independent self-starter, with a strong track record of cross functional collaboration across disciplines, is essential
  • Demonstrated experience in HRIS & People analytics
  • Flexibility & creative problem-solving ability
  • High integrity & alignment with Appians mission & values
  • Ability to work at all levels - strategic, operational, & tactical
  • Outstanding interpersonal & communication skills, both verbal & written
  • Ability to thrive in a rapidly growing & unstructured environment
  • Ability to manage multiple, sophisticated issues & prioritize projects concurrently
  • Ability to identify, scope, design, & implement projects to answer organizational issues, & measure the impact of the solutions

Appian Corporation is anequalopportunity/affirmative actionemployer. All qualified applicants will receive consideration foremploymentwithout regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker,Pay Transparency Nondiscrimination.

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