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Olo // online ordering
New York City    Posted: Wednesday, October 09, 2019
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Olo is looking for a Technical Recruiter to join our People + Culture team & help us grow our Engineering & Development organization in New York & across the country. This role will be instrumental in supporting Olos rapid scale. 


The Technical Recruiter is responsible for hiring a world class group of engineers, product managers, & technical professionals that help Olo hit its goals. Ideal candidates are excited to work in a fast-paced, ever-changing, team-oriented environment. 


As a member of the People + Culture team, you will partner with hiring managers to understand & anticipate their team's upcoming needs & priorities & how they fit into the organization as a whole. You will manage the entire recruiting process from role development to sourcing & closing, & ensure a high quality experience for all candidates. You will also network online & offline with potential candidates to promote the Olo brand in the appropriate engineering & development communities, reduce our time-to-hire & ensure we attract the best professionals. The ideal candidate will bring a wealth of knowledge to the team to help inform recruiting best practices, candidate management, as well as help provide mentorship to other team members. 


This is a full-time position in downtown New York City.


  • Facilitate the lifecycle of a candidate, from writing technical job descriptions, to sourcing & interacting with candidates, to administering the code tests, to coordinating with internal partners, & finally to closing the candidate.

  • Coordinate with hiring & team leads to forecast & facilitate hiring needs.

  • Source potential candidates on well-known (LinkedIn) & niche platforms (Stack Overflow, Github).

  • Perform pre-screening calls to analyze applicants abilities.

  • Interview candidates combining various methods (e.g. structured interviews, technical assessments & behavioral questions).

  • Craft & send personalized recruiting emails with current job openings to passive candidates.

  • Participate in tech conferences & meetups to network with tech professionals.

  • Actively strive to increase diversity in hiring through networking & building relationships with diversity organizations in tech. 

  • Compose job offer letters.

  • Keep up-to-date with new technological trends & products.

  • Analyze recruiting metrics to identify areas of improvement & provide data-driven recommendations to team members & key stakeholders.

  • Manage high volume of roles at one time.  



  • Bachelor degree in Business, Human Resources Management, IT, or other relevant subject matter.
  • Proven work experience, 3 years + as a Technical Recruiter.
  • Experience sourcing, pitching & closing candidates.
  • Hands-on experience with various interview formats (e.g. phone, Google Hangouts, & structured in-person).
  • Technical expertise with an ability to understand & explain job requirements for technical roles.
  • Solid knowledge of sourcing techniques (e.g. social media recruiting & Boolean search).
  • Familiarity with applicant tracking systems & resume databases.
  • Excellent verbal & written communication skills.
  • Solid understanding of HR practices & labor legislation.
  • Legally able to work in the U.S.

About Olo

Olo is the on-demand interface for the restaurant industry, powering digital ordering & delivery for over 250 restaurant brands. Olos enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded website & apps, third-party marketplaces, social media channels, & personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE) or get meals delivered from the restaurants they love. Customers include Applebees, Chilis, Chipotle, Dennys, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, & more. 


Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller.  We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental & vision care premiums, stock options, a generous parental leave plan, & perks like FitBits, rotating craft beers on tap in our kitchen, & food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map:


We encourage you to apply! 


At Olo, we know a diverse & inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector & we are fully committed in doing our part to move the needle. 


Olo is an equal opportunity employer & diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.


If you like what you read, hear, and/or know about Olo, & want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!

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