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Culture Amp // survey platform for people & culture
Sales, Full Time    Melbourne    Posted: Thursday, April 22, 2021
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Join us on our mission to make a better world of work. 

Culture Amp is the worlds most trusted Employee Experience platform. Our mission is to create a better world of work for 100 million people by helping companies put their people & culture first. 

We do this by bringing together pioneering people science & powerful technology. Over 3500 companies like Airbnb, Slack, & the BBC trust Culture Amp to collect, understand & connect data throughout the employee experience. The insights help them truly understand their people & guide them on the best actions to drive positive behavior change & lasting impact. We live in a world where the ability to understand & influence culture at scale is no longer a nice-to-have but a necessary-to-survive.

Join us in making the world better, by making a better world of work.

How you can help make a better world of work

Come & join us on our mission to challenge the status quo & positively impact the lives of 100 million people by transforming the world of work! Here at Culture Amp we have an exciting opportunity for an Account Manager to come & join our talented & inclusive sales practice. 

We find ourselves in a pretty unique position where we are now doubling down our efforts in attracting more of our customers towards our performance tool so that they can start to connect the dots between their Engagement & Performance data. 

If youre a salesperson who is deeply curious & incredibly passionate about people & culture & wants to work in a business that will allow you to try new things, drive behavioural change & impact positive return on investment, Culture Amp could be the company that youre looking to work at. Oh, & we happen to be one of the fastest growing SAAS companies in the world, so if this excites you then even better!

Working within our high performing, APAC account management team, you will have the autonomy to try new things, work on projects & play a significant part in driving the adoption of new products to our current customer base. 

Largely speaking, the role profile includes:

  • Own an expansion quota for our current customer base targeted at the Mid-Market & lower Enterprise segments (200-1000 employees)
    • Identify opportunities to expand revenue from current customers through understanding long-term strategic business & people goals
    • Be able to confidently present our full product suite to existing customers to own up-sell & cross-sell of the Culture Amp platform
    • Identify opportunities to grow current relationships to parent or subsidiary organizations
  • Work closely with Customer Success to lead on 2-3 Customer Journey Points with Customers during the subscription year
  • Contribute to the Account Manager Playbook to iterate & create the process for account growth
  • Work with core renewal team to handle more complicated renewal processe

What You Bring to Our Camp

  • Experience working well with cross-functional teams & all levels of management (internally & externally)
  • Great track record of achieving sales goals within an existing customer base at the mid-market or enterprise level
  • Hands on experience in selling either a performance software or HRIS tool to a variety of organisations within the Asia-pacific region.
  • Ability to manage a high number of accounts/opportunities (100+) while maintaining focus on goals
  • The ability to confidently articulate / communicate with mid level managers up through to the c-suite.
  • Hunter mentality with the ability to uncover opportunities to identify growth of the existing customer base.
  • Strong presentation & communication skills
  • A focus on building strategic relationships with customers
  • A passion for people & analytics

After 3 months, you will...

  • Be able to confidently present our full product suite to existing customers to own upsell & cross-sell
  • Partner with the Customer Success team on the Customer Journey from the time a client commits to work with us to renewal
  • Articulate & update clients on product offerings
  • Develop a pipeline of opportunities in your assigned Book of Business

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women & other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat & see if you could be a great fit. 

Non average workplaces attract above average people.

We consider ourselves anything but average & strive to make a home for different types of people from around the world to do their best work & have fun doing it. So we have created 4 not your average values that we live by, take a read, & if this sounds like the environment for you, please apply! 

We are extremely proud of the Culture we have built, but don't just take our word for it, our Glassdoor reviews speak for themselves! 

We are committed to not only making a better world of work, but also a better world. So we are proud to be recognised as a certified B-Corp.

We believe that inclusive businesses are better, not just for company results, but for the world. We have a strong commitment to Anti-Racism, & endeavour to lead by example. Every step we make as a business towards anti-racism is another step we can support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

We ensure you have the tools you need to thrive both in & out of work.

  • MacBooks for you to do your best work 
  • Share Options - its important to us that everyone is an owner & can share in our success
  • Excellent parental leave & in work support programme, - for those families to be
  • Flexible working schedule - where we can, lets make work, work for you
  • Fun & inclusive digital, & (in the future) in-person events

Most importantly. An opportunity to really make a difference in peoples lives.

Here are a few highlights from Culture Amp

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