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Peloton // connected indoor fitness cycles
New York City    Posted: Monday, June 06, 2022
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We are looking for an energetic, positive & customer service driven individual with a love for health & fitness & an excitement for Peloton to join our Stagehand team! Under the direction of our Stagehand Manager, Stagehands cultivate a world-class welcoming in-studio experience, making sure every member is comfortable & excited prior to their class. In this role, you will build rapport with clients, setting up members efficiently & guiding any new clients on proper use of our hardware.


  • Will properly interact & set our clients up on the Peloton bike & be able to do so quickly, to standard & efficiently.
  • Work alongside our Concierge team to provide seamless, exceptional customer service to our Members
  • Clean & maintain all studios to brand standards
  • Represent the Peloton brand in all client interactions
  • Work alongside our Audience Coordinator to promote high energy with audience & team
  • Work alongside our Production team with any rehearsal or content needs that arise
  • Work alongside our Hardware Tech teams to help implement set or stage changes, including set design changes, shifting & installing studio props
  • Work alongside our Facilities Team to maintain a safe & clean work environment & sorting & storing supply deliveries


  • Must have world-class customer service skills, have a positive mentality & high standards for cleaning & sanitation.
  • Must have the ability to prioritize & multi-task within a fast-paced environment
  • Must have excellent communication skills & be able to work with a wide range of personalities
  • Must have excellent time-management skills & be able to adapt to changes to scheduling and/or studio priorities
  • Ambitious, hardworking, team-oriented, & passionate about the fitness industry
  • As this is a customer facing retail position, you will be required to work on your feet for up to 10 hours at a time with or without reasonable accommodation. Physical essential functions of the job also require that all employees are able to lift up to 49 pounds with or without reasonable accommodation
  • Able to work a flexible schedule that includes weekends, holidays, early morning & late evening weekdays, adapting to meet the needs of the business



Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, & Australia. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, & media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness & wellness content, & best-in-class fitness experts & Instructors.

At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, & so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer & committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:

Peloton has a COVID-19 vaccination policy to safeguard the health & well-being of our employees & customers globally. All employees based in the U.S. & Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.
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