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Tripadvisor // enabling travelers to plan & book trips
 
Marketing, Internship    Paris, France    Posted: Tuesday, July 27, 2021
 
   
 
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JOB DETAILS
 

TheFork, a TripAdvisor Company is the leading online restaurants reservation platform connecting restaurants & diners in Europe, Australia & Latin America, present in 22+ countries around the globe.

Through TheFork (website & application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localization, type of cuisine, restaurant type & average price), consult user reviews, check real-time availability & instantly book online. From the restaurants side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations & ultimately improve service & revenues.

TheFork team aims to inspire & enable people to confidently discover experiences & share food. We operate under a shared set of values that defines how we do business & how we interact with our colleagues, our partners, our customers & our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

Into the Central B2B Marketing Team, the main goals of the position is to assist the B2B CRM Managers by creating, planning & sending retention & cross-selling campaigns to the restaurants using different communication channels. The internship is based in Paris, France for a period of 6 months, starting from September.

What will be your responsibilities?

  • Participate to the definition of the global communication plan.
  • Participate to the different online marketing projects of the team as: Promotion of new/existing features, management of Christmas/Summer Closure & menus, On boarding process, automate programs & surveys.
  • Create global communication campaigns & support local initiatives (email, SMS, in-app messages): define goals, KPIs, message, segmentation, countries adaptation, validation & send.
  • Create reports & analyze results of CRM activities to support teams & be able to propose & define key improvement points.
  • Challenge the actual process & set-up & suggest improvements

Who are you? 

  • You can provide us an internship agreement from your School/University
  • In your 3rd or 4th year of marketing, communication school or business school
  • You have a good writing & speaking skills in English (Knowledge of other European languages is a plus - notably Spanish, French, Italian, Dutch)
  • Knowledge of any CRM & email marketing automation tool is a plus (Salesforce, Pardot, Marketo, Hubspot).
  • Creative, curious, proactive & self-starter with ability to work in an autonomous manner.
  • Interested in project management, coordination & presentation skills.
  • Understanding of the restaurant industry is a plus.

What can we offer?

  • International working environment
  • Dining & leisure area
  • Coffee point on each floor with coffee & tea for free
  • Flexible remote work

#LI-LD2

 
 
 
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