Company Description|Job Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Visa is seeking an experienced Risk Services Manager (RSM) to join Visas in-country Risk team as an authority of market & client fraud performance, insights & risk success measures. Risk partners with issuers, acquirers, merchants, processors & other stakeholders to ensure secure business growth, by mitigating risks to the Visa payment system. The RSM will also work collaboratively with global, regional & local teams to execute our in-country Enterprise Risk Management, Ecosystem Risk & Payment Risk Initiatives.
The Risk Service Manager will work closely with the Country Risk Officer (CRO) & other Risk Service Managers to support Brazilian stakeholders providing insights, consultative support & effectively managing key risks for Visa, & clients, in the Brazilian market, while balancing our client's objectives & operational goals. Promoting client adoption of risk reduction strategies & tools, & providing input to & promoting Visa's Payment Security roadmap in Brazil.
- Providing fact-based market insights & strategic
thought-leadership to assist Visa clients in managing their fraud risk, while balancing customer experience & operational metrics
- Identify in-market risks for Visa & ensuring they are
considered for risk reduction actions internally, including executing in-country enterprise risk management programs
- Acting as a liaison between clients & Visa's internal
subject matter experts to help troubleshoot problems
- Contribute to Champion Security by creating & implementing
risk management roadmaps for the market, & identifying new, creative win-win methods to reduce & mitigate payment system risk, fraud & cardholder data security risks.
- Work closely & guide the country's leadership to evaluate
new Visa clients, to establish market & client plans, prioritizing
activities, promote domestic processing & to promote adoption of Visa's fraud reduction tools & authentication solutions, i.e. 3D Secure 2.0, contactless, Visa Token Service, etc.
- Evaluate & secure deployment of Digital products in coordination with clients, & other Visa Departments.
- Partnering with product specialists to promote adoption & optimize the use of Visa fraud tools by client Issuers
- Preparing reports, briefings & other written products for
Visa & external stakeholders
Partnering with Government Relationships to train regulators
about payment risks controls
Bachelor's degree in business, computer science, management information systems or related fields.
Minimum 5 years of relevant risk or business analytics experience, preferably with a large financial institution.
Solid understanding of payment technologies
Demonstrated aptitude to think creatively to identify new ways to approach common risk & data security problems
Experience in managing product risks & advising clients in implementing risk mitigation strategies, policies & solutions
Ability to multi-task & pursue multiple initiatives simultaneously
Strong analytical, organizational & presentation skills
Excellent written, verbal communications skills & the ability to synthesize information & make clear, concise recommendations in Portuguese & English. Desirable in Spanish.
The individual must be capable of leading meetings, delivering presentations & comfortably interacting with all levels of Visa management
The candidate must possess a high level of self-motivation, initiative & operate effectively as a team player
Ability to travel domestically & internationally approximately 10% - 25%.