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CarGurus // online platform for used cars
 
Cambridge, MA    Posted: Monday, May 16, 2022
 
   
 
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JOB DETAILS
 

IT Service Desk Co-Op 

Car shopping is complicated. At CarGurus, we use data & technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. Were the most-visited car-shopping site in the US & we are growing fast in our international markets. Ready to come along for the ride? 

CarGurus is hiring an IT Service Desk Co-Op to join our International IT Team. We are looking for an individual that enjoys helping others & will contribute to our expansion in the U.S. & overseas. The ability to be creative & have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. Ones ability to collaborate & work efficiently is central to the IT Teams focus & success.  

This is a full-time, paid, Fall 2022 Co-op position. Only students currently enrolled in a full-time undergraduate or graduate program will be considered. Must be eligible to work 40 hours a week from July 2022 - December 2022. 

What Youll Do:  

  • Supervise technology trends & makes recommendations on incorporating new technology into the companys existing platforms  
  • Prepare accounts & hardware for new hires  
  • Work within our Boston HQ to Provide world class support to local & remote users  
  • Provide day to day desktop support to local & remote users  
  • Set up new hire desktops; involving everything from procurement to support  
  • Become an expert in the applications used daily within CarGurus  
  • Engage with various teams to maintain, build, drive & improve our tools & processes  
  • Handle adds, moves & changes within the corporate infrastructure  
  • Monitor the performance of the companys desktop infrastructure & make suggestions for improving efficiency  

Who You Are:  

  • Pursuing a degree in MIS or similar field  
  • Experience supporting MACs (OSX) & PCs (Windows and/or Linux) within an enterprise environment  
  • Knowledgeable about the configuration of laptops, peripherals, & smart devices.  
  • Proven logic in problem solving & strong analytical skills  
  • This co-op role will be based at our office in East Cambridge, MA. As part of our commitment to the health & safety of our employees & their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation. 

CarGurus Culture: 

We work hard every day to build the worlds most trusted & transparent automotive marketplace, but trust & transparency dont just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves & their potentialwhere you dont just fit, you thrive. We dont discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Currently, CarGurus employees in the US can choose to work from home / remotely or participate in a phased return to our beautiful office spaces on a voluntary basis. We expect most roles to be in-office at least 60% of the time later this year (specific date TBD). In addition to the US, CarGurus operates sites in Canada & the UK. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA & London, UK. Check out our careers page to learn more. 

 

We recognize that flexibility plays a critical role in enabling our people to thrive in both their personal & professional lives. We currently welcome Gurus into our Cambridge, MA office on a voluntary basis but do not require employees to physically be in the office. We will adopt a hybrid working model when health experts & government officials in our local communities deem it safe to do so. Specific arrangements within this model will be up to team leaders discretion; we encourage you to discuss your questions & needs during the interview process.

All US CarGurus employees are required to provide proof of full vaccination against COVID-19, unless they have an approved medical or religious accommodation. This helps us to safeguard the health of our employees & their families, our customers & visitors, & the community at large.

#LI-Hybrid

 
 
 
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