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Could this be you?

See for yourself how our valued Analyst, Operations Village Medical at Home has been delivering innovative solutions to help reshape successful home-based primary care with VillageMD:

At VillageMD, we're looking for an Analyst, Operations Village Medical at Home to help us transform the way primary care is delivered & how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools, & empower them with proven strategies & support. Inspiring them with better practices & consistent results, we are creating care that's more accessible, effective, & efficient. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, & never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

How you can make a difference

During your first year, you can expect the following professional challenges:

  • Working directly with local & national leadership to develop broad scope expertise in healthcare operations, strategy, project management, & data analysis across all Village Medical at Home Markets
  • Collaborating with the Regional Operation Leads & Medical Directors to support the development & implementation of VMH clinical initiatives, review reporting & feedback, & help operational leaders translate data into actionable plans for improvement
  • Acting as the liaison between operational leaders & the analytics team to produce significant representations of complex datasets with actionable operating solutions & deliverables
  • Identifying opportunities for improvement & driving change initiatives to completion in order to improve overall operations & financial outcomes
  • Follow-through on key goals & performance measures that advance organizational strategy & business plan
  • Working on new technology pilots & implementation to drive program efficiency across multiple markets including supporting change management & measurement activities for evaluation of efficacy & broader adoption
  • In support of continued growth, taking an active role in the development & management of complex operational workplans with cross-functional teams
  • Learning the success measures within our clinic operations; forging meaningful relationships that support team integration & ongoing career growth & development in practice leadership & administration

Skills for success

As a successful VillageMD Analyst, Operations Village Medical at Home: 

  • Experience in start-up work environments where you can wear many different hats
  • Experience performing under pressure with a strong sense of urgency, attention to detail, & a commitment to doing what you say you will do
  • You are solution-oriented & have a passion for being hands-on in problem-solving, strategic design & execution
  • You are self-starting & maintain a high sense of urgency & accountability in delivering measurable results in line with agreed upon time-frames
  • You have a personal commitment to promoting & providing excellent customer service
  • You demonstrate the ability to cope with & succeed amongst rapid growth, ambiguity & change
  • You have excellent interpersonal skills, diplomacy, & patience while interacting with customers & colleagues
  • You are a team player & support the work of others to deliver against common goals
  • You have a low-ego; you engender trust & are respectful to the people & environment around you

Experience to drive change

  • High school diploma or GED, Bachelors (degree with a concentration in business, public health, community health or healthcare administration, or a pre-professional program with interest in another area of healthcare is a plus)
  • 1-3 years of operations, strategy, or consulting experience in the healthcare industry
  • Experience in the payer or provider space with a focus on in-home care a plus
  • An understanding of value-based care & understanding of operations role in supporting success in a value-based model
  • Continuous desire to innovate & share success & best practices across markets
  • Strategic thinker with the ability to develop business plans & manage change throughout the organization
  • Thorough understanding of the healthcare environment
  • Any project management experience is a plus
  • Genuine interest in or connection to the healthcare industry.
  • Proficiency with Microsoft Excel, PowerPoint, & Word required. Interest in developing new technologic skills, or experience using any CRM, process mapping, or similar tools are a bonus.

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus & a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, & generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience & enables you to make a significant impact from Day 1. This fun, fast-paced, startup environment even comes complete with snacks.

You also have the flexibility to contribute remotely. Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products & services & the advancement of innovative solutions & improved quality of healthcare for providers & patients.

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