Senior Manager, Enterprise Systems

New York, NY, Columbus, Ohio, Remote

WHO ARE WE? 

The Enterprise Systems team builds the systems & apps that communicate with our customers, warehouses, customer service, payment providers, & more. We create & manage the systems that keep the business running & help us make dogs happy. We work collaboratively (no such thing as a dumb question) & scientifically (test & measure whenever we can), while taking our work--but not ourselves--too seriously. We work with squads of engineers, product designers, data analysts, QA, product management & stakeholders throughout the company to get things done. We see technology as a means to an end; we love solving problems & making the most of our time!

WHO WERE LOOKING FOR

We are looking for a Senior Manager, Enterprise Systems with a strong functional & technical background in Netsuite to join our Enterprise Systems team.  The Senior Manager, Enterprise Systems will be responsible for helping architect, build out & support NetSuite & Netsuite-related solutions that enable us to better manage our business. This role will expand to include other enterprise systems over time.

KEY DUTIES

• Design, configure, architect & build technology solutions in Netsuite. Build & maintain Netsuite applications, customizations & integrations to other systems including 3PLs, PLM, TMS, WMS, HRIS via Boomi
• Design, implement, & maintain a business & technical architecture framework, strategies, & policies & practices that enable the implementation & continuous improvement of organization-wide systems & programs
• Provide technical leadership on system development methodologies, business initiatives / issues, & the implications for technologies, business solutions, practices, or processes 
• Review existing solutions & perform gap analysis against desired functionality. Determine & update optimization strategies based on existing & emerging technologies, products, & platforms.  Propose solutions & identify resource requirements 
• Lead projects from start to finish including requirements gathering, functional & technical design, development, documentation, testing, & deployment
• Plan, direct, & review the work of functional & technical team members, including cross-functional stakeholders, outside consultants, & vendors 

EXPERIENCE 

• 10+ years experience in architecting, designing & implementing ERP systems in a retail environment, including integrations to internal & external systems
• Experience managing complex, high-impact projects with large, cross-functional teams & diverse stakeholders 
• Strong understanding of NetSuite & other Enterprise Software
• 6+ years of NetSuite implementation experience (full life cycle)
• Strong understanding of accounting & supply chain management principles
• SuiteScript/SuiteCloud experience including building out integrations
• Understanding of integration & scripting capabilities within NetSuite & through Boomi
• Boomi, Celigo, (or other middleware), EDI experience preferred
• Integration experience with Shopify and/or Amazon marketplaces is a plus
• Centric (PLM), Oracle PBCS experience is a plus
• Experience with WMS & merchandising solutions is a plus
• Previous experience working in a startup/high-growth environment preferred

PROFESSIONAL SKILLS 

• Strong written, verbal & presentation skills
• Must be able to manage time effectively across multiple projects
• Demonstrate think like a customer mentality in all aspects of role, including stakeholder interactions 

ABOUT BARK:

Here at BARK, we love dogs & their people. Were looking to make all dogs happy throughout the entire world (were not kidding). Think Disney for dogs -- we make magic for dogs & their people through our products, events, & experiences.

Our ambition level is high, the opportunity is huge, & our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats & clever toys. Since then, we've shipped more than 70 million toys & treats to the dogs across the world & use all of that direct customer feedback to inform new initiatives & ways to make magic between dogs & their people. Weve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.