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Brooklinen // bedroom basics, sheets & pillows
Sales, Full Time    New York    Posted: Friday, March 26, 2021
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When Brooklinen was founded over five years ago, we were on the forefront of the DTC movement. Our goal was to deliver the maximum value to our customers, cutting out anything that didnt add value for them. Over the last five years, weve stayed laser-focused on building our ecommerce business to deliver on this. Our latest exciting chapter has been our foray into physical stores, starting with our successful Williamsburg storefront that opened earlier this year. Our store has been so successful, in fact, that we're growing our Retail team - & that's where you come in. 

This is an exciting time to join the Brooklinen Retail family: you'll be an integral part of our very first permanent store location, meaning you'll help shape the retail experience for our customers today, & your insight & feedback might help shape our future stores as well. Youll love this role if youre as obsessed as we are with making peoples homes a happy, comfortable place - & providing amazing customer experiences along the way. 

What youll do

  • Ensure an exceptional customer experience is delivered 100% of the time
  • Act as a Brooklinen brand ambassador, always putting the customer first  
  • Engage with loyal customers IRL & form new customer relationships
  • Educate customers on our product assortment, brand history, & value proposition
  • Work in the back of house to receive & organize inventory
  • Assist with the visual merchandising of the store & product
  • Support the planning & execution of in-store special events 

We're looking for someone with

  • 1-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role & will be looking to the application screenings questions as well as resumes to make our decisions!
  • The ability to communicate clearly, confidently, & enthusiastically
  • Strong judgment & a service- & solution-oriented approach
  • The ability to work a flexible schedule, including evenings, holidays & weekend shifts
  • Someone who is passionate, inclusive, & positive

Why join us?

  • Our team is made up of friendly, funny, welcoming, low-ego, & passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job & so we go to great lengths to protect this amazing culture.
  • Care about growth? So do we. Were growing rapidly, so weve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects & business needs pop up every single day, & we always look internally first.
  • All the other stuff youd expect - great benefits for our full-time team members (with fully company-paid options), 100% paid parental leave for ALL new parents, budget for learning & development, fun team outings, & much more.

Everyone is welcome at Brooklinen - were passionate about building a team that reflects the diversity of our community & creating an environment where our differences are celebrated. We invite you to take a look at how weve done so far & where we know we need to do better.

About Brooklinen

At Brooklinen, we deliver simple, beautiful, high-quality home essentials at a fair price. We cut out the middlemen, brand markups, & anything that doesnt add value for our customers so they can absorb all the savings. We design our own luxury basics & bring them to you at

Since launching 2014, Brooklinen has obtained over 60,000+ 5-star reviews & been featured in Forbes, Vogue, Fortune, New York Magazine, GQ & more.

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