Events  Deals  Jobs 
    Sign in  
Circle // global crypto finance
Pittsburgh - will also consider remote in US    Posted: Thursday, June 03, 2021
Apply To Job

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency & public blockchains for payments, commerce & financial applications worldwide. Circle's platform has supported over 100 million transactions worth tens of billions of dollars, with nearly 10 million retail customers, over a thousand businesses, while storing & securing more than $5 billion in digital currency assets. Circle is also a principal developer of USD Coin (USDC), which together with Coinbase & the Centre Consortium oversees the standards & protocol for what has become the fastest growing, regulated, fully-reserved stablecoin. USDC now stands at well over $10 billion market cap & is adding nearly $300 million net new digital dollars in circulation every week. Today, Circle's transactional services, business accounts, & platform APIs are giving rise to a new generation of financial services & commerce applications that hold the promise of raising global economic prosperity for all through programmable internet commerce.

What youll be part of:

With the mission To raise global economic prosperity through programmable internet commerce, Circle was founded on the belief that blockchains & digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient & integrated world economy.  We envision a global economy where people & businesses everywhere can more freely connect & transact with each other with new technologies for digital money. We believe such a system can raise prosperity for people & companies everywhere. Our mission is powered by the values we espouse & which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees & families, our local communities & our world. Furthermore, we are also Mindful, Driven by Excellence, & High Integrity.

What youll be responsible for:

As a Senior Risk Analyst, youll join a data-driven risk team focused on helping Circle scale its products while providing the best possible customer experience & mitigating the associated risks. You will closely monitor behaviours & analyse trends to draw insight around product improvements. You will make use of your analysis to suggest business logic that reduces the sources of financial & reputational risk for the business. We're looking for ambitious, highly motivated individuals who are seeking a collaborative, iterative, & fast-paced environment.

What you'll work on:

  • Develop risk management policies & procedures as well as thorough Risk Frameworks for optimal decision making.
  • Monitor fraud risks on an ongoing basis (on-boarding & post on-boarding) & identify ways to enhance our controls to minimise fraud risk & financial losses.
  • Analyse fraud profiles & the type of fraud we are experiencing.
  • Manage the dispute resolution process for all transactions involving our global merchant base. Proactively support Circles merchants by coordinating the collection of evidence & documents relevant to particular dispute cases.
  • Provide high quality support to our Customers on all risk related issues they encounter i.e risk / fraud guidance, troubleshooting, risk feature / control requests, etc
  • Work on business account risk applications for our Payments API to safely onboard them to the Circle platform using a risk based approach.
  • Work with risk tools, processes & procedures to increase efficiency of manual tasks, accuracy of decision making & quality of output to ensure long term scalability of all risk operations.
  • Design Risk goals & KPIs to ensure constant performance improvements.
  • Contribute to the creation & maintenance of all risk related documentation.
  • Support all other Risk Team workload & business needs as required.

You will aspire to our four core values:

  • Multistakeholder - you have dedication & commitment to our customers, shareholders, employees & families & local communities.
  • Mindful - you seek to be respectful, an active listener & to pay attention to detail.  
  • Driven by Excellence - you are driven by our mission & our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity & you work intensely to achieve your goals. 
  • High Integrity - you seek open & honest communication, & you hold yourself to very high moral & ethical standards.  You reject manipulation, dishonesty & intolerance. 

What you'll bring to Circle:

  • 3+ years experience working in payments risk / chargeback roles.
  • 3+ years experience working on chargeback disputes in the financial services industry.
  • Extensive knowledge of card flows, payments, 3ds implications, fraud, chargeback & scheme rules & are able to provide detailed requirements to internal & external customers.
  • Experience with transactional & fraud monitoring.
  • Experience assessing the risk of businesses a plus.
  • Ability to take initiative & find creative & scalable ways to solve problems. Always looking for ways to improve & make our processes more efficient.
  • Bachelors degree holder or equivalent.
  • Interest & knowledge of risk, data & statistics. 
  • Ability to work effectively in fluid environments using time-management & prioritization skills.
  • Proficiency in Google Suite, Slack & Macbook preferred.

We are an equal opportunity employer & value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply To Job
© 2021 GarysGuide      About    Feedback    Press    Terms