We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

We strive to create an accessible & inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com. 

ENT Client Management

• Lead a Team of AMER Meta Success Managers (MSMs) providing best-in-class campaign optimization recommendations & insights to our largest Enterprise Hotel, OTA (Online Travel Agent), & Aggregator partners

• Responsible for organizing & prioritizing account management support for all clients supported by your Team

• Co-own the strategic direction & Account planning for all clients supported by your Team

• Ensure consistency in the support provided by all Regions by collaborating closely with your Team members & Regional Team Manager counterparts 
   

Strategy & growth

• Represent your Team externally with key clients in meetings & industry events

• Lead the work with your Team members, in close collaboration with your Meta Analytics counterparts as well as with the Hotel Solutions Sales team to define the Account Strategy & plan for your clients proactively identifying growth opportunities linked to Metasearch

• Accountable for overseeing & understanding campaign performance for the clients in your Team

Team management

• Attract, hire, retain & grow talent, manage team performance in alignment with the wider Meta Success & Accommodation Meta Auction teams mission & objectives

• Define quarterly MBOs for the MSMs (Meta Success Managers) in your Team & evaluate achievements at the end of the quarter.

• Provide coaching, mentorship, & career development support to team members through regular Team meetings, 1-1s as well as leading the Mid & End Year review process.

• Stimulate individual Team members growth by creating a culture of inclusion, empowerment, accountability, collaboration & best practice sharing  - within your Team as well as in the wider Meta Accomodation org & beyond