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Conductor // content marketing platform
Sales, Full Time    New York, New York    Posted: Tuesday, June 11, 2019
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At Conductor, a WeWork company, were passionate about helping companies help their customers. Some of the worlds top brands use our software & services to create & optimize content so that it gets found online. Were headquartered in NYC, & weve been named Crains Best Place to Work 7 years running.

Visit Conductor at or on Twitter @conductor

Conductor is seeking a Strategic Account Manager to cultivate & grow Conductors existing client base. In this role you will identify new opportunities while maximizing customer benefit & adoption of our award-winning software platform, Conductor Searchlight. The Strategic Account Manager acts as the CEO of our customers, coordinating internal resources to maximize customer outcomes. They will be responsible for fostering long-term relationships, procuring subscription renewals, & growing account revenue through additional technology & services.


  • Responsible for the management of a portfolio of customers (businesses with less than 1,000 employees) with the goal of driving renewals to successful completion & identifying & closing expansion opportunities
  • Establish & oversee the OPERA engagement model to scale & drive incremental value for Conductor across the SME segment
  • Serve as the escalation point for issues relating to client satisfaction & platform engagement
  • Work collaboratively with internal teams in Sales, Marketing, Professional Services, & Research & Development
  • Leverage resources to develop new & exciting ways to engage with Conductor customers at scale

The Ideal Candidate

  • Possesses sound business acumen, analysis skills, & strategic vision
  • Has a proven track record managing customer relationships with 40+ businesses in various industries
  • Has strong skills in negotiation, verbal & written communication, & client presentation
  • Is adept at uncovering new revenue opportunities & identifying risks
  • Has proven ability to manage projects to successful completion, multi-task, & work within tight deadlines
  • Possesses a solid ability to manage tough conversations in a professional & solution-oriented manner

Required Qualifications:

  • Four-year BA/BS degree
  • 2+ years account management experience in search marketing or marketing SaaS
  • Proficiency in Salesforce, Power Point & Excel (or Google Slides & Google Sheets)
  • Experience selling in a competitive environment.
  • Exceptional written & oral presentation skills.
  • Understanding of search marketing industry preferred but not required

Conductor is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.

Disclosure: Conductor cares about your privacy. We are committed to maintaining your trust by protecting & processing your Personal Information that you provide to us in accordance with our Employee Privacy Policy. Please take a moment to review before submitting your application.

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