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CommerceHub provides hosted integration, drop ship fulfillment & product content mgmt.
Albany, NY    Posted: Tuesday, December 04, 2018
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The Integration Business Analystwill work collaboratively with clients, engineering & Professional Services team members to design, develop & execute test plans that measure, analyze, evaluate, & report on key data quality factors related to the successful integration between various client data management systems, web analytics & DemandStream, CommerceHubs SAAS online marketing platform for retailers & suppliers.

This individual will also assist both our Sales & Professional Services teams in the evaluation of potential opportunities, conduct hands-on configuration & use of CommerceHub solutions, participate in program onboarding of new retailers, sellers & suppliers & participation with cross functional teams to ensure project success.

The Integration Business Analyst is responsible for:

  • Technical Integration Quality Assurance
    • Create, execute, & maintain test plans, cases, & scripts for assigned areas
    • Generate detailed analysis & defect reports
    • Communicate effectively with clients, project managers & engineers to resolve client data integrity defects & JavaScript tracking code implementation issues
    • Assist in the continuing efforts of data quality standards & technical integration best practices.
  • Operational Reporting & Monitoring
    • Maintain & develop daily reporting for CommerceHub client service teams on various data quality aspects of systems operations, usage & consumption.
    • Monitor ongoing client compliance of data service standards & requirements, which include, but not limited to: best practices, benchmarks, vocabularies, data models, ontologies, schemas, rules, & targets.
  • Efficiently complete end to end testing of client integration during the onboarding process
  • Identify potential risk of client integration
  • Understanding of channel & category data quality requirements
  • 1-3 years of progressively complex experience as a QA, data quality analysis or equivalent role
  • Experience developing & executing test cases & test plans
  • Superior oral & written communication skills
  • Results-driven, process-oriented, self-starter that can successfully work on multiple projects simultaneously
  • Analyzing client data, recommending improvements to the clients use of CommerceHub solutions, & documenting requirements, processes & workflows required to exceed customer expectations

Required Skills:

  • Bachelors degree in a relevant field, Masters degree preferred
  • 3+ years of professional experience, at least 1 in ecommerce marketplace selling preferred
  • Knowledge of relational databases & data analysis (Proficiency in SQL preferred)
  • Experience interpreting structured data formats (XML, JSON, EDI, etc.)
  • Experience scripting using .Net regular expressions
  • Ability to think critically & bridge technological solutions with business problems
  • Excellent client management skills (Prompt, Comprehensive & Professional)
  • Strong organizational skills with ability to participate in & facilitate cross-functional teamwork & deliver outcomes
  • An engaging personality that brings passion while maintaining an uncompromising level of professionalism
  • An ambitious, & self-motivated team player who has vision & demonstrates strong leadership
  • Specific knowledge regarding ecommerce, order fulfillment, logistics, supplier management, & consumer product preferred
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