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Oscar Health // health insurance
Engineering, Full Time    New York    Posted: Friday, August 09, 2019
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Are you passionate about technology & eager to learn about healthcare? Do you love designing processes that are automated & scalable but also human & delightful? If so, this role is perfect for you!

Oscar is a small, fast-paced team using technology & design to revolutionize healthcare. As a Process Engineer working with our operational teams on developing new workflows, youll play a critical role in ensuring our members are having the best possible experience & getting the support they need. Youll work with a wide range of stakeholders to understand the core operations of our business, identify process gaps & inefficiencies, & fix them quickly.

As a process engineer on the Product team, you will:

  • Collaborate with business teams across the organization such as our Network Contracting, Clinical Review, Legal & Compliance, & Insurance Operations teams to distill their requirements into thoughtful solutions, prioritizing them appropriately.

  • Draw on cross-functional insights to suggest process improvements to teams in need of assistance.

  • Design & implement workflows that streamline collaboration among the various teams that must work together to deliver a seamless member experience.

  • Partner with engineers & product manager to develop new functionality that automates manual work

  • Maintain the integrity of integrations between our workflow management tools & other Oscar applications.

Who are you?

  • 1 - 2+ years experience in an analytical, technical or operational role.

  • You are tech-savvy & love to learn. Youve dabbled in coding & are excited to be able to develop this skill further.

  • You naturally empathize with peoples needs & are excited to wade into the details of a process to figure out how to make it work better for them.

  • You are adept at communication, & you excel at coordinating work with multiple people in a host of different roles & parts of the organization.

  • You are analytical & spike on structured thinking; you are able to unpack a complicated problem into simple steps.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves & find both belonging & support. We're on a mission to change healthcare -- an experience made whole by your unique background & perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known.

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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