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Harrys // DTC brand for shaving products
Sales, Full Time    London, UK    Posted: Tuesday, September 14, 2021
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About Harrys

We created Harrys to be different from other shaving companies. Our founders, Jeff & Andy, created Harrys because they were tired of overpaying for over designed razors. Instead, they wanted simple, high-quality products that felt good to use, all at a fair price. 

Harrys started in 2013 with high quality, cleanly designed, fairly priced shaving products that delivered an amazing experience to guys every day. Since launching online as a direct to consumer brand we have been blown away by the customers response. The brands success in the US led to an online UK launch in May 2017, followed by retail launches in the US, UK, EU & Canada to complement the direct to consumer offering.

Today were looking to bring amazing people, like you, aboard to join our growing company to continue disrupting markets!

About Retail within Harrys

The move into mass retail came as a result of customer insight. We learned that there were a group of customers in the US who preferred to buy products in-store, & Harrys was missing out by not being in a major retailer. We worked hard to find the most aligned launch partner, & then how to disrupt the in-store shaving category. Mass retail launched at Target in 2016 followed by Walmart the following year & has since launched in all major retailers across the US & Canada.

Given our success in the US it was a case of when not if we go to mass retail in the UK.

We began this journey in April 2019 by partnering with the UKs No1 Health & Beauty retailer, Boots as our official launch partner. Having transformed Boots category performance we expanded further into Health & Beauty, launching into Superdrug as well as into Grocery with Sainsburys at the end of 2019. Harrys retail expansion has grown exponentially in 2021; with launches in Tesco, Asda & Morrisons. The Health & Beauty channel remains our key platform to showcase the Harrys & newly launched female Flamingo brand, with best in class activation & disruptive new product launches. 

About the Team

The Retail Team is key to driving brand awareness & growth for Harrys as we expand our footprint outside of our online channel. The team is responsible for developing deep relationships with the best retail partners in the UK, working cross functionally with internal & external partners across merchandising, marketing, operations & store execution to ensure we successfully deliver Harrys brand strategy within a Mass Retail setting. The team may be smaller than that of our competitors, but our relationships will be enduring & far richer.

As Harrys continues to develop as a Mens Grooming brand, the Retail team will be the primary driver of thoughtful expansion during the next stage of Harry's UK journey.

About the Role

As Harrys continues to build its awareness in the UK the retail presence must grow with it & deliver sustainable long term growth for our retail partners. You will be responsible for contributing to & executing the retail plans for the biggest customers in the UK, utilising all appropriate levers in order to deliver maximum brand & commercial impact. 

This role is crucial for the overall delivery of the Health & Beauty channel; you will be assisting the team in delivering profitable growth & best-in-class execution within the channel. To deliver the strongest plans will require a collaborative working style that positively engage all of Harrys internal functions, including Brand, Supply & Category. 

The right person will be a natural communicator who can quickly build collaborative relationships with internal & external partners, in order to drive plans forward & identify new opportunities for growth. They will be commercially-minded, ambitious & proactive with a keen eye for detail.

Here's what you'll be responsible for:

Business Planning 

Support the development & implementation of short, medium & long term business objectives & Joint Business Plans (JBPs) that drive superior brand & category growth across customers in UK Retail 

  • Weekly analysis of sales data & stock reports to share with the team & recommend action plans based on insight
  • Building fantastic cross-functional working relationships that allow you to successfully navigate all areas of the Harry's business as well as building a network of contacts within the Health & Beauty retailers
  • An opportunity to quickly develop & manage the P&L & investment plan for a customer 
  • Tracking promotional activity for relevant brands within Health & Beauty accounts to identify trends, opportunities & potential barriers to growth 

Supporting Customer Account Processes

  • Work in lockstep with the Health & Beauty NAM, supporting the retail Buying teams on driving forward the plans always being collaborative, partnership-driven & agile to opportunities 
  • Directly communicating with the customer to ensure all growth initiatives / business processes are completed on time e.g. new line forms, promotion forms  
  • Monitoring sales performance & tracking against short/ medium/ long term business objectives 
  • Analyse stock & sales forecasting for relevant retailer, nationally & by store, ensuring plentiful stock is available 
  • Tracking/measuring the success of growth initiatives (launches & promotions/activations) 

In-store execution & brand guardianship within Health & Beauty

  • Safeguard Harrys brand position identifying opportunities to enhance margin, drive brand awareness & consumer engagement & trial
  • Bringing the outside in through store visits & exceptional store level knowledge
  • Identifying opportunities to drive forward the Harrys & Flamingo brand within the Health & Beauty environment, through opportunities for branded fixture & activations 
  • Managing & identifying opportunities to unlock improvements in distribution, shelving & merchandising
  • A keen eye for detail the ability & the confidence to make the necessary informed  & strategic recommendations to course correct when required 

These might describe you:

  • Thrives in a start-up environment, strong team player & is excited by the prospect of growing a challenger brand
  • Strong affinity for brands 
  • Willingness to try maintains optimism in their approach to work & isnt afraid of setbacks 
  • Attention to detail 
  • Professional, enthusiastic, a solid team player that possess a drive for results.  
  • Experience within an FMCG is a bonus, but not critical 
  • Good knowledge of the UK trade with an interest in its performance 
  • A model of collaborative behaviour & execution in delivering great programming for the Harrys brand at retail
  • Strong communication & presentation skills able to engage & influence within the customer & the Harrys teams
  • Extremely organised, dependable & self-motivated with the ability to excel in a hands-on, fast-paced environment
  • Curiosity Youre going to be asked to dive in with all parts of the Harrys UK team, so youll need an innate hunger to learn
  • You are a learner - always seeking to improve yourself, your team, & the world around you
  • You thrive on direct, honest, & supportive communication
  • You are always thinking about how to help the teammates around you excel
  • You might have experience working with the UKs biggest retailers, preferably within the Health & Beauty sector, but its not essential 

Who you will work with:

  • Reporting to the Health & Beauty National Account Manager you'll work broadly across the UK based Harrys teams, as well as cross functionally within the customers you help manage.
  • Specifically:
    • Distribution & Logistics teams for operational & fulfilment needs
    • Design, Sourcing teams for in-store display 
    • Brand for Insights, product innovation & shopper marketing strategy
    • Demand Planning for sales forecasting

Harrys started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harrys expanded to the UK, developed relationships with retailers such as Target & Walmart, expanded our grooming brand into a personal care powerhouse, & launched a womens brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, & logistics specialists, Harrys team is comprised of some of the most brilliant, diverse, & humble people youll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion & innovation that attracts some of the brightest minds across industries, geographies, & backgrounds. Whether we have a team of 3 or 300, our core values & our startup mentality remain; we value continuous improvement & learning, teamwork & collaboration, creative problem solving, & open & direct dialogue & feedback. Come for the coffee & free products, stay for the amazing, passionate culture.

Harrys is committed to bringing together individuals from different backgrounds & perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, & do great work together.

Harrys is an Equal Opportunity Employer, providing equal employment & advancement opportunities to all individuals. We recruit, hire & promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth & related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture & protective hairstyles or any other status protected under applicable federal, state & local laws. Harrys commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline & access to benefits & training.

We respect the laws enforced by the EEOC & are dedicated to going above & beyond in fostering diversity across our company.

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