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HelloFresh // meal kit delivery
Newark, NJ, United States, New York City, United States    Posted: Tuesday, September 28, 2021
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Job Description

The Supply Chain Strategy Analyst will be responsible for data analysis within the Logistics team: compiling, monitoring & drawing impactful conclusions from Logistics performance data, as measured through on-time performance, customer-reported errors, & exceptions measurements. The analyst will be tasked with leveraging this data & managing database tools to help inform high-level strategy. Additional tasks will include developing, improving, & maintaining integral tools; generating weekly reports to HelloFresh leadership; providing regular & ad-hoc in-depth analysis on network & carrier performance, as well as supply chain disruptions & leveraging this analysis to provide the team with insight & recommendations on continued network quality improvements.

You will

  • Be responsible for weekly analysis & reporting on customer-reported errors & On-time Performance 
  • Develop internal Quality team measures & KPIs (Delay comms reporting, Remakes & refunds)
  • Devise, improve upon, & maintain tools & dashboards to support Logistics processes
  • Own necessary database improvements that support decision making & improvements across key metrics
  • Assist in pushing data normalization initiatives & Quality metrics across broader Logistics stakeholders 
  • Help develop, support & integrate new data streams & projects to create full supply chain visibility (i.e. Middle Mile metrics, box to trailer metrics)
  • Execute against ad-hoc reporting requests from leadership team
  • Thrive in fast-paced environment with varying ad-hoc projects 

You are...

  • Data-driven you can organize, explore, & synthesize unstructured data into actionable insights to better inform operational decision-making.
  • Intellectually curious you have an insatiable desire to understand how things work, why they work the way they do, & to consistently challenge the status quo.
  • Detail-oriented you possess strong organizational skills & consistently demonstrate a methodical approach to all your work.
  • Agile you thrive in fast-paced & dynamic environments & are comfortable working autonomously.
  • A critical thinker you use logic to identify opportunities, evaluate alternatives, & synthesize & present critical information to solve complex problems.
  • An excellent communicator able to communicate at all levels with clarity, poise, maturity & precision both written & verbal.
  • Collaborative - you enjoy working cross functionally with various teams to gather key inputs, & able to work well with diverse opinions.
  • Dedicated to providing the best possible experience for the HelloFresh customer.

You have...

  • Minimum 1 year experience delivering analytical solutions to complex problems
  • Bachelors degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
  • Ability to work with multiple database systems & provide intelligence-driven conclusions 
  • Expert in Excel/VBA & SQL, while other statistical analysis software, including Alteryx, is a plus
  • Experience visualizing data in Tableau
  • Knowledge of Python a significant plus
  • Excellent problem solving, critical thinking, & project management skills
  • Ability to tackle large datasets & transform them to meaningful visuals

Youll get

  • Competitive Salary & 401k company match that vests immediately upon participation 
  • Generous parental leave of 16 weeks & PTO policy 
  • $0 monthly premium & other flexible health plans 
  • 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
  • Snacks, cold brew on tap & monthly catered lunches 
  • Company sponsored outings & Employee Resource Groups 
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company  
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