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Fooda // office catering platform
 
Chicago, IL    Posted: Thursday, February 27, 2020
 
   
 
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JOB DETAILS
 

Who We Are:

We believe a workplace food program is something employees should love & look forward to every day. Powered by technology & a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies & office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite & serves fresh lunch from their chefs unique menu. Now with over 30 million meals sold, Fooda operates in twenty six major US cities & plans for continued expansion. Eight out of ten employees believe Fooda is one of their company's top perks.

Position Overview:

Fooda is currently recruiting for an Operations Coordinator to support our growing number of markets & their daily support needs. This role works closely with the account management teams nationwide & will be responsible for providing daily troubleshooting support for our menus & helping improve corporate operating processes. Duties will include monitoring digital menu screens, monitoring our support hotlines, & communicating with people in all of our markets.

Who You Are:

  • You have a strong attention to detail; you notice typos, formatting inconsistencies & appreciate consistent spatial layout
  • You are able to follow a process & you work fast & efficiently through it
  • You are a problem solver who likes to investigate a challenging question & help find a solution
  • You have strong verbal & written communication skills
  • Youre a self-starter, comfortable working independently & taking ownership of an important aspect of the business
  • You are friendly, high energy & enjoy interacting with other people
  • You have an ability to remain calm in stressful situations, while upholding high standards of customer service
  • You are savvy with technology & will be comfortable in a fast-paced startup
  • You constantly are looking to improve, & are good at troubleshooting to come up with new solutions
  • You are experienced in Microsoft Office, specifically PowerPoint

Your Responsibilities:

  • Create & revise digital restaurant menus using software, following documented copy & formatting standards
  • Maintain an updated catalog of menu files & respond to notifications when menus are not displaying correctly
  • Troubleshoot issues with Fooda employees & restaurants through phone & email
  • Communicate with our external partners that support menu display
  • Opportunity to take on more operations responsibilities as you develop at the company

What We'll Hook You Up With: 

  • Competitive market salary & stock options, based on experience
  • Comprehensive health, dental & vision plans
  • 401k retirement plan with company match
  • Paid maternity & parental leave benefits
  • Flexible spending accounts
  • Company issued laptop
  • Daily subsidized lunch program (ours!) & free food & beverages in the office
  • A fulfilling, challenging adventure of a work experience

 

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

 
 
 
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