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Tripadvisor // enabling travelers to plan & book trips
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We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

Who we are: 

Tripadvisors global cruise business includes Cruise Critic, the worlds largest cruise reviews & information site, offering a comprehensive resource for cruise travelers which covers audiences from first-time cruisers to avid cruise enthusiasts. Cruise Critic features more than 350,000 cruise reviews & hosts the world's largest online cruise community.

What we do in Product: 

In this role, you will lead the entire Product & User Experience Organization at Cruise Critic. You will formulate & execute product strategy.  Youll lead prioritization, coordinate work across initiatives, & work closely with leaders across Cruise Critic. You will translate business needs into product plans that incorporate appropriate research & stakeholder input. To be successful, you will be passionate about data, able to craft a vision, & thrive in a fast-paced, collaborative environment. 

As a critical member of the Cruise Leadership Team (CLT) you will wear your functional hat, but also participate as a critical player in the strategy formation for Tripadvisors global cruise business. The successful individual in this role is ultimately responsible for translating our strategy into action, site features & site performance across multiple points-of-sale.  

What youll do:

  • Lead a team of 5+ & coach them & make sure they build first-in-class capabilities that empower our engineers.

  • Define the long-term product strategy & associated roadmap

  • Determine the metrics that will measure success of our products, & make sure they are reliable & monitored 

  • Create strong partnerships with the engineering team to understand their needs, hurdles, & expectations. 

  • Lead & manage the employees in the department, ensuring clear goals & accountabilities are established & achieved

  • Ensure individuals performance & development needs are met & employees are high performing & engaged

  • Immerse yourself in the cruise market, & leadership of a top-performing product team that is driven to achieve ambitious goals for the cruise 

  • Develop scalable processes in a high volume environment

What we are looking for?

  • 10+  years of product management experience

  • 6+  years of team management experience

  • Ability to communicate for influence & coach others in that same direction. 

  • Excellent communication & collaboration skills. You are able to establish strong relationships with other groups in the organization.

  • Experience developing & using consumer research to develop strategies & tactics

  • Strong analytical skills to interpret data & trends, diagnose problems, & recommend effective action plans to resolve issues

  • Excellent communication to effectively & efficiently articulate both strategic vision & specific details to various stakeholders, from senior leadership to individual contributors.

  • Background in the travel industry or online/ecom a plus.

At Cruise Critic, we have built an open & collaborative environment & we hire the people we want to work with (not just the ones with the right qualifications), but who also think differently & challenge the status quo.  We empower people, giving the support & autonomy needed to succeed.  We embrace data to make decisions & overcome obstacles.  We choose speed over perfection, but not at the expense of quality.  We do what we do well, but were always looking to make it better.  Let us know if youd like to help.

We strive to create an accessible & inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at



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