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Casper // sleep startup focused on mattress
New York    Posted: Wednesday, August 19, 2020
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Looking for a job to get you out of bed?

Reporting to the Chief People Officer, the Director of Human Resources (Director - People) will be a key actor in developing & implementing Caspers people strategies, policies & initiatives. You will empower & enable an engaged & effective workforce poised to deliver Casper's success.  A natural leader with exceptional judgement & integrity, you will act as an ambassador for People initiatives large & small. Our ideal candidate is thoughtful, empathetic, enthusiastic & a self-starter who can juggle multiple projects & wear multiple hats.

Casper ( was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Caspers sleep products including its pillow, bedding, & furniture are developed in-house by the companys award-winning R&D team in San Francisco. Casper was named one of Fast Companys Most Innovative Companies in the World & its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

  • Key business partner to functional leaders on all things people & people operations.
  • Organizational Design: Review current organization design & make recommendations to Chief People Officer & functional leaders regarding areas for change or evolution.
  • Co-lead the Performance Management activity & provide Talent Development through coaching & guidance: develop high performer development plans with managers; address low performers 
  • Organizational effectiveness: assess & recommend realignment opportunities in view to best team & org structure 0-6 months; 12-18 months; how to migrate effectively, talent planning
  • Recruitment - source, select & hire best talent for openings; working with leaders & managers
  • Manage recruitment strategically factoring in Service Level Agreements, Diversity Equity & Inclusion, etc.
  • Conduct onboarding focus groups & exit interviews, reviewing data quarterly for key themes & opportunities to impact how we work & employee experience; make recommendations for improvement. 
  • Employee Experience: participate regularly in employee experience activities & working groups (i.e. DEI, employee comms)
  • Share & implement modern & relevant practices in areas of organizational effectiveness, recruiting & retention.
  • Contribute to the development of People practices & policies such as global mobility, performance reviews, internal promotions, other workplace policies.
  • Address & investigate employee relations matters through to resolution; develop communications & document findings & outcomes.
  • Work across the organization & with the Head of Compensation & Benefits  to develop compensation & benefits programs & processes that ensure market competitiveness, internal equity, process efficiency, & compliance.
  • Ensure compliance with all relevant government regulations, as applicable.
  • Work with People counterparts in Total Rewards & Training on the annual compensation & bonus review process; creating & refining tools; managing rollups.
  • Working with CPO, participate in the build/development of the broader People team
  • Member of People Leads senior team.
  • Develop own team, build capability & competency (team of 3).
  • Be a brand ambassador & represent the Casper culture.

Our dream candidate has/is...

  • Bachelors degree required
  • 10+ years progressive Human Resources experience
  • Commercial experience as a member of a People team with solid knowledge & experience, ideally in a multi-channel physical products company 
  • Experience in organization(s) that have experience hyper change & growth (leaders, structure)
  • Strong generalist expertise (with a major in recruiting/talent & organizational design)
  • Public company experience required
  • Working knowledge of government regulations that apply to Human Resources (SHRM)
  • Experience developing & delivering solutions to a Head of People, CEO, & Sr. Leaders; experience developing & delivering to a Board of private or public company, preferred
  • Demonstrated strength in project management & planning, from idea to execution
  • Hands-on & rolls up sleeves; comfortable teaching & developing others
  • Able to distill & simplify complex scenarios both verbally & in writing
  • Has successfully managed & developed a world-class team of direct reports
  • Has intellectual curiosity; loves the People function & all its dimensions
  • Able to flourish in a fast-paced, scrappy, decision-oriented culture that is building the car as they are driving it
  • Great negotiator; professionally mature
  • Kind
  • High energy, positive & optimistic; by nature, a why dont we. person
  • Great listener
  • Highly collaborative, yet also self-directed; anticipates & takes initiative
  • Excellent interpersonal skills, including tact, discretion & ethics
  • Able to do light travel SF*

*In-office is not required until Jan 2021; once we are back in office, likely very flexible in office schedule.
**If business critical and/or Post COVID

The syrup on your waffles

  • Salary to pay your bills, a potential bonus for some splurging, & equity so that youre part of the Casper family
  • Medical, vision, & dental insurance to help you with those coughs or cavities 
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Wellness programs like cash incentives for tracking sleep & fitness, credits for your favorite studios & in-office activities
  • A full gifted bed set when you join & product discounts for friends & family!

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

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