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Tripadvisor // enabling travelers to plan & book trips
New York City    Posted: Thursday, December 02, 2021
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Who We Are:

We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective & experiences, so we can collectively revolutionize travel & together find the good out there.

The Role:

We are looking for a passionate, experienced HR leader to serve as a change agent in our B2B Media practice.

As the Associate Director of Human Resources you will mainly be responsible for advising senior leaders on aligning their organization & talent; developing & implementing forward-thinking strategy; strengthening new hire onboarding experiences; & finding new ways to build a diverse, equitable organization full of fulfilled, engaged employees.

The ideal candidate will demonstrate agility & flexibility in their approach, possessing the ability to diagnose complex issues, recommend solutions, & engage the appropriate resources to provide HR services that support business goals.  In return well give you an amazing employee experience, with great benefits & perks, working with interesting, driven, smart people who drive hard for results.   

What You Will Do:

  • Become the trusted partner, credible activist & HR strategist to the VP, GM of Media.
  • Consistently delivery strategic value by deeply understanding the business & using data driven decision-making to establish a set of people & organization solutions that will help enable the business in achieving the strategy & delivering results.
  • Work with key leaders of the Media Leadership Team to maintain & develop TripAdvisors strong culture, driving a high level of engagement throughout the organization & ensure TripAdvisors core values are implemented throughout the organization.
  • Consistently deliver strategic value to the business by decision making around people & organization, & provide proactive, data drive business solutions
  • Build relationships & leverage HR partners in Talent Acquisition, Compensation, Benefits, Leadership & Organization Development, & other groups within the HR & across the broader TripAdvisor organization
  • Work with senior leaders & their teams to lead long-term organization & workforce planning, helping the team scale the organizational structure to support a growing global business.
  • Work in collaboration with TripAdvisors Global People Operations team to deploy enterprise-wide initiatives across the B2B Business.
  • Partner, consult, & provide proactive solutions to senior executives on all talent & HR issues including retention, performance & communications.
  • Drive an ongoing talent management process with continuity & clear accountabilities & action items resulting in strong succession plans for the organization & development plans for individuals.
  • Partner with talent acquisition to drive the overall talent strategy to both support current hiring objectives, & anticipate the hiring needs of this dynamic business.
  • Coach & mentor individuals throughout the global organization, with a focus on leadership development & coaching. Deliver appropriate coaching & development feedback to individuals & teams.
  • Work closely with TripAdvisors Leadership & Organizational Development team to develop solutions that will enable development of our employees & the business.
  • Manage complex employee relations matters demonstrating exceptional judgment & professionalism.
  • Leverage technical expertise on a variety of topics including, but not limited to, compensation practices including salary & stock ranges, performance review processes, performance rating process & promotions.

What We Seek:

  • 8+ years of global HR experience
  • Experience leading large scale, global transformation initiatives
  • Demonstrated project management/change management skills
  • Strong employee relations skills
  • Comfortable operating in a matrix & constantly changing environment
  • Exceptional consulting, coaching & facilitation skills
  • Demonstrated ability to be flexible & deal with ambiguity
  • Exceptional written & verbal communication skills
  • Ability to have fun in a team setting
  • BA/BS degree with emphasis in HR or equivalent

In addition, the ideal candidate will demonstrate the following behaviors:

  • A role model in regards to mutual respect, trust & candor.
  • Energetic, passionate & engaging individual with great motivation & inspiration.
  • Ability to quickly establish credibility & respect with confidence, maturity & professionalism.
  • Intellectually curious with a deep interest to understand the business.
  • Lifelong learner who grasps the essence of new information; recognizes own strengths & weaknesses; seeks feedback; pursues self-development
  • Strong analytical skills. Understands & utilizes metrics relevant to role.
  • Identifies & analyzes problems; distinguishes between relevant & irrelevant information.
  • Influencer through clear communication with expression of facts & ideas in a clear, convincing & organized manner.
  • Flexible & open-minded; adapts behavior & work methods accordingly.
  • Resilient. Quickly recovers from setbacks & failures & moves forward.
  • Exceptional judgment when making decisions & always considers the relevance/impact of each decision.
  • Excellent prioritization, organization & execution skills.
  • Exhibits integrity though fair & ethical behavior toward others & a demonstrated sense of corporate responsibility & commitment.
  • Accountable, reliable & dependable. Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate & timely manner & acknowledges mistakes, learns from those events & is able to move forward productively.


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