Contentsquare is a global SaaS technology startup that empowers brands to build better digital experiences for all. We've been experiencing tremendous growth within the past few years as our team has grown from 300 to 750 employees, & have recently raised a $190M Series D funding in 2020. In addition, we have 7 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo, Singapore) with 700+ clients globally including many accounts from the global Fortune 100. We can tell you that this growth is not going to stop here, we still are looking for great talent like you to join our family!
Not to brag but we have been recognized by Gartner as one of the four most innovative ecommerce technologies in the world, & featured in Wired Magazine as one of Europe's hottest startups.
If you love what you see already, we can guarantee you will love us even more once you learn more about us!
In a few words:
As a Technical Support Team Leader, you will be responsible for contributing individually as well as leading & mentoring our Western Europe team of 3 Technical Support Engineers based in Paris, to ensure the team solves customer issues in a fast paced, ever changing & complex environment.
Your mission is to provide timely responses to customers, supporting all components & processes of Contentsquare new & existing solutions.
You will act as liaison between R&D & Support & may work on functional and/or global initiatives as required.