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Flexport // online customs brokerage & freight forwarding
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The Opportunity:

Air freight is the fastest growing product at Flexport & were looking to further build out our team with an experienced leader to spearhead future growth. The Head of Air Freight Americas will lead a team of Trade Lane Managers regionally located throughout the Americas region & partner with our sales organization on designing scalable solutions & pricing strategies to fuel growth. In addition to driving business development, this role will also lead procurement efforts for US Export working closely with carriers & other suppliers to design a world class export product. 

You will:

  • Own air growth in the Americas by leading a team of regional Trade Lane Managers & Pricing Analysts to drive business development throughout the region. 
  • Administer overall pricing strategy for all fixed & spot business, tracking metrics such as conversion & take rate. 
  • Design scalable air freight solutions to support unique verticals & segments, working closely with the Global Air team on tech requirements & enablement. 
  • Develop a US Export procurement strategy by negotiating contracts, fixed allocations & potentially BSAs, monitoring utilization of capacity. 
  • Administer quality management with US Export carriers driving on-time performance & milestone timeliness. 
  • Own take rate by managing air freight cost & pricing inputs. You are empowered to drive yields by leveraging the right carriers, routings & consolidation strategies. 
  • Be the executive-level POC for all North American airline relationships. You will be the face of Flexport Air in the Americas region & represent us at industry events & conferences.
  • Provide commercial support to our largest global accounts, acting as an executive sponsor 
  • Partner with our sales organization on global, strategic RFQs by providing pricing strategy & commercial support. Work directly with decision makers to help close our largest air deals. 

You should have:

  • Greater than 10 years of previous leadership experience in Freight Forwarding managing a procurement team, and/or ownership of air freight P&L 
  • Innovative thinker & willingness to challenge the status quo
  • Extensive experience working with airlines in the Americas region with access to airline senior management
  • Strong analytical background & mastery of analytical tools (Excel, etc)
  • Ability to work in a very fast-paced environment
  • Highly adaptable to change 
  • Very structured with high level of energy
  • Able to be both a strategic thinker but also willing to roll up your sleeves & get highly tactical if necessary
  • Excellent communication, interpersonal, & organizational skills
  • An obsession with client happiness. You succeed when they succeed

About Flexport: 

At Flexport, we believe global trade can move the human race forward. Thats why its our mission to make it easy & accessible for everyone. Were shaping the future of a $8.6T industry with solutions powered by innovative technology & exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, were experiencing record growth & are proud to have the support of the best investors in the game who believe in our mission, solutions & people. Ready to tackle global challenges that impact business, society, & the environment? Come join us.

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