At ChowNow, the Product Design team has a passion for helping restaurants thrive & making an impact on our local communities. We're working on big challenges, with the goal of helping local restaurants survive, thrive, & build relationships with the customers who love them. Product Designers are invaluable to ChowNow's mission & customer experience.
As our company enters a new stage of growth, we're looking for highly skilled, collaborative, & proactive Designers who can champion & further our culture of human-centered design & innovation.
ABOUT THE POSITION:
Through human-centered design methods, Product Designers understand & anticipate pain points, define vision states, & design + codify ChowNow's digital language. This Senior Product Design position requires both strong visual & UX design skills as they will represent Product Design on at least 1 Product/platform in our ecosystem of Diner touchpoints: (a.) Marketplace App & site, & (b.) White Label digital ordering app & site. Through collaboration with UX Researchers, Brand Designers, Engineers, & Product Managers, this role will identify opportunities to improve our consumer-facing products & differentiate them from a competitive industry. Your work will help our restaurant partners thrive & serve their communities with delightful, convenient experiences.
With a broad ecosystem of products, the Design System is a crucial tool for Product Designers & Engineers, & this role will be expected to leverage & contribute to it. Lastly, this role will champion human-centered design across the organization to develop scalable, intuitive, & performant products that our customers love.
The decisions you make will have a huge impact on our customers & provide great learning opportunities for the product organization. Understanding the importance of user testing & feedback is integral to developing efficient products at ChowNow, & you will work cross-functionally to identify research opportunities, iterate on customer feedback, & empower one another.