Upgrade is a fintech unicorn founded in 2017. In the last four years, over 15 million people have applied for an Upgrade card or loan, & we have delivered over $7 billion in affordable & responsible credit. Our innovative Upgrade Card combines the flexibility of a credit card with the low cost of an installment loan. Our latest offering, Rewards Checking, gives customers access to no-fee checking accounts with 2% cash back rewards on common everyday spending. Learn more about the team.
Upgrade has been named a Best Place to Work in the Bay Area by the San Francisco Business Times & Silicon Valley Business Journal 3 years in a row, & received Best Company for Women & Best Company for Diversity awards from Comparably.
We are looking for new team members who get excited about designing & implementing new & better products to join a team of 750 talented & passionate professionals. Come join us if you like to tackle big problems & make a meaningful difference in people's lives.
This will be a weekend Team Lead positon with a schedule of Sat-Tue. The Team Lead is a working leadership position. A Team Lead will be responsible for the job duties of the Second Reviewer (e.g. second reviews, post decision/issuance reviews, assisting LRS with questions, & other delegated projects or assignments) & will assist in answering questions from other agents when the supervisor is not available. The Team Lead will work closely with their reporting supervisor to develop their leadership skills. In addition, the Team Lead will share feedback regarding process improvements & / or training & skill development opportunities with their leaders.