Do you want to shape the future of enterprise software?
At Aera, we deliver the cognitive technology that enables the Self-Driving Enterprise: a Cognitive Operating System that connects you with your business & autonomously orchestrates your operations. Aera's Cognitive OS leverages the best of artificial intelligence, machine learning, natural language processing, big data, & enterprise domain expertise to deliver Cognitive Automation at scale for some of the world's largest companies.
Aera is seeking a Technical Support Associate. The Technical Support Associate will be a member of the team that helps customers solve technical issues for our cloud-based analytics application. The role calls for a team player, self-learner, and enthusiastic person. This customer-facing position requires strong communication skills, troubleshooting and excellent problem-solving skills. This role could be ideal for someone with a QA or development background who would like to step into a customer-facing opportunity.