Looking for a job to get you out of bed?
We are looking to hire a seasoned Director to manage & lead our award-winning Customer Experience - Support team. The Customer Experience - Support team is the customer-obsessed foundation of Casper, & we pride ourselves on leading innovation in this area & maintaining the highest standards of Customer care. We are looking for an experienced candidate to drive excellent customer experiences through our Support channels. This person will help us take these teams to new heights & develop the process, structure & team development that will enable us to continue to scale as we build our company & offerings in both complexity & reach
Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Caspers sleep products including its pillow, bedding, & furniture are developed in-house by the companys award-winning R&D team in San Francisco. Casper was named one of Fast Companys Most Innovative Companies in the World & its eponymous mattress was crowned one of TIME Magazine's Best Inventions.