Yelp is looking for a well-rounded & well-organized individual to join our User Operations team. The ideal candidate has a keen eye for detail (to catch inconsistencies or red flags as you evaluate businesses), a ready appetite for new information (you'll need to get familiar with the laws & regulations governing myriad industries), & a sharp memory (as you track & record the outcomes of your research).
In this role you will support new & existing advertising products by evaluating businesses for inclusion through ensuring their good standing & measuring claims against them. Documentation, organization & a ready command of our guidelines will be essential as you'll be called upon to communicate this information to different audiences: business owners, customers, & various internal stakeholders. You'll become a subject matter expert for Yelp's business vetting practices & will build upon your research skills to ensure that businesses are legally licensed & that they are in good standing with other government/non-government agencies & boards.
In this role, you'll be on the forefront of Yelp's efforts to both improve business verification for our users & to develop exciting new products for our advertisers. This is a fantastic opportunity for you to get a wide perspective on how different businesses in different industries operate, & what is required of them to do so legally. You'll get exposure to different facets of business such as day to day operations, quality assurance, project management & execution, & more.
This is a full-time role located in the United States.