NuORDER is a venture-backed, B2B eCommerce technology company revolutionizing the way the $130 billion wholesale business is done. Since 2011, we've offered a platform to empower brands & retailers to conduct their business in a smarter, modern, more efficient way & 100% online. We're digitizing the buying process & currently partnering with over 1,200 brands & 500,000 retailers within different verticals to provide a central place to browse different products & catalogs, access up-to-the-minute sales & inventory data, & place orders any time of day, even via mobile.
Reporting into the VP of Product Management, & located in Los Angeles, the Technical Writer is responsible for crafting & revising in-app content, product walk-thrus, video tutorials, help documents & other forms of documentation to allow brands & retailers to get the most value from NuORDER. Responsibilities include documenting NuORDER's features & capabilities through various formats, monitoring feedback on existing documents, & working with product, UX, & development teams for content needs in & outside the application. Your success will derive from your superior communication skills, customer centricity, high degree of organization, attention to detail, & ability to thrive in a fast-paced cross-functional team environment. This is a full time, salaried position with benefits.