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SurveyMonkey // online survey platform
Atlanta, Georgia    Posted: Friday, April 23, 2021
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Who we are & what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our platform empowers more than 20 million active users to analyze & act on feedback from employees, customers, website & app users, & market research respondents. SurveyMonkey's products, enterprise solutions, & integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , & unlock growth & innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

What we're looking for

SurveyMonkey is looking for a Senior IT Systems Administrator to support a our internal corporate systems. This is a hands-on role that offers compelling projects, an excellent working environment, great coworkers & a culture that values teamwork & new ideas. This role provides many opportunities for further training & career growth, & will report directly into our Manager of Information Systems.

You will

  • Be a technical expert in the area of system administration for complex operating systems, which requires understanding a global or multi-office network infrastructure
  • You will help develop, document, & enforce a network technology policy
  • Plan ahead for necessary hardware or software upgrades to support system growth
  • You will manage user accounts & assets, & assign & update security permissions on the network according to security policy
  • Provide support with escalated help desk requests, & work with a team of systems administrators
  • Mentor team members & educates users
  • Be in an on call rotation for emergency support
  • You will develop automated, documented testing procedures & standards
  • You will oversee management of applications & services consumed by the Corporate IT team
  • Partner with the security team to implement security policies & ensure all essential vulnerabilities are patched

You have

  • Experience in scripting/automation in Python, Bash, PowerAutomate, PowerShell
  • Experience managing Endpoint Policies (Windows GPOs, Registry Settings, OSX Configuration Profiles or scripts), Azure Active Directory, Group Policy management & role-based security model administration
  • 3+ years of experience with SCCM, Intune, JAMF/Casper or equivalent experience on a similar endpoint management platform
  • Experience managing daily operation of MacOS/Windows endpoint & server systems, both onsite & cloud-based.
  • Experience working with corporate email systems (Exchange, Office365) & ideally working knowledge of DHCP, DNS, SMTP, DKIM, DMARC, & SPF record management

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By advocating inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, & inclusion efforts here. 

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