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Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 alumni & counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

Role Description:

As a focal point of the legal & regulatory team, you will help support business processes, maintain information & records, develop & maintain department technology applications, & work with different teams across the company to enable the business to grow & scale. The Legal & Regulatory Operations Lead will aim to drive in-house efficiency & produce a more centralized & responsive service model to our global company.


  • Assist in the day-to-day operations of the Legal & Regulatory department & report on key operational & substantive metrics that will better inform decision-making & work product analyses
  • Manage & address incoming inquiries to the legal team relating to all aspects of the contract lifecycle (including sales & vendor agreements)
  • Act as legal & regulatory project manager in implementing technology solutions to automate processes, maximize operational efficiencies & benchmark data 
  • Help define procedures & practices within legal & regulatory to promote efficient workflows & handling of legal & regulatory requests throughout the organization
  • Enable knowledge sharing by creating self-service tools for access to legal & regulatory advice 
  • Lead continuous process improvement efforts & build centralized processes for decision making across the business
  • Organize & triage project management & responses within GAs internal ticketing systems
  • Maintain contract template versions & assist in deploying changes to templates across the business
  • Manage departmental mail & signature acquisition 
  • Perform foundational legal tasks (drafting, research, etc.) & conduct the first level of legal review on certain documents as instructed/needed (for example, low dollar amount collaboration agreements, media releases, etc.)
  • Support data subject deletion & access requests
  • Support privacy assessments for all existing vendors & manage privacy certifications 
  • Manage & continuously improve the document management process across the entire department
  • Maintain compliance & corporate governance filing calendars
  • Work with team members throughout other functional areas on legal, compliance, & privacy related projects, as needed
  • Anticipate & mitigate pain points, devise creative solutions, & drive change management

Skills & Qualifications:  

  • 2-4 years experience in operations and/or project management based environment;
  • Excellent planning & organization skills - meticulous attention to detail is a must
  • Enthusiasm for managing day-to-day administrative & operations tasks to optimize team efficiency & performance
  • Ability to think strategically as well as roll up your sleeves to manage execution
  • Interest working in a dynamic, quickly-changing environment
  • Ability to manage, prioritize, & complete multiple projects at once
  • You have excellent verbal & written communication skills
  • A passion for education & for changing lives
  • You are a notary public, and/or open to becoming one
  • You bring a contagious positivity & rapport to the teams you join
  • Strong competency in Adobe Acrobat, Adobe InDesign, Microsoft, Jira, Confluence Ironclad, & OneTrust applications is a plus


  • Customer Focus 
  • Optimizes Work processes
  • Action Oriented
  • Tech Savvy
  • Communicates Effectively 
  • Business Acumen
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