ACVs mission is to build & enable the most trusted & efficient digital marketplaces for buying & selling used vehicles with transparency & comprehensive data that was previously unimaginable. We are powered by a combination of the worlds best people & the industrys best technology. At ACV, we are driven by an entrepreneurial spirit & rewarded with a work environment that enables each Teammate to impact the company from day one. ACVs network of brands includes ACV Auctions, ACV Transportation & ACV Capital within its Marketplace Products as well as True360 & Data Services.
What are we looking for:
We are seeking an Onboarding & inside Operations Support person who is interested in working in a growth-oriented company. This person will report to the Operations Manager will scale our onboarding team and support the field operations team in growing sales & retaining customers nationally. Our ideal candidate is detail oriented, comfortable communicating, strong organizational skills, the ability to work well with others & great at multi-tasking.
What you will doing:
- Responsible for onboarding new dealerships by communicating with the Territory Manager & VCI's (Vehicle Condition Inspector)
- Communicate with dealers
- Schedule appointments between customers & VCIs
- Responsible for ensuring accurate information is input in internal software systems
- Monitor & maintain dealerships status during onboarding process
- Support TMs & VCIs as needed to grow & maintain dealership customers
What you will need:
- Clear communication skills both written & verbal
- Proven experience supporting & guiding teams to solve problems
- Customer service experience
- Strong attention to detail
What we will offer:
- Competitive salary & benefits
- Incredible culture
- Professional training opportunities
- Flexible schedules
ACV Auctions is an equal opportunity employer (EOE) & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.