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Appian // business process management
McLean, Virginia    Posted: Tuesday, September 15, 2020
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Atlassian/JIRA Administrator (Build & Release)

Appian is seeking an Atlassian/JIRA administrator to be a key member of the Release Operations Engineering Team focused on process automation for software builds & releases. Own the activities required to orchestrate & continually ship Appian software, providing support for administration & extension of release management infrastructure including Appian, JIRA, & eazyBI.  Atlassian/JIRA administrator with a demonstrated track record of supporting Atlassian or similar software platforms.

  • 2+ years experience as JIRA Administrator with experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, & notification schemes required.
  • Ability to write custom JQL (Jira Query Language)
  • Ability to construct custom dashboards & reports, using various filter types in JIRA & eazyBI reporting plugin
  • Experience in performing Atlassian installations, migrations, & plugin installation
  • Demonstrated experience in Unix & Linux environment
  • Excellent oral & written communication skills
  • Strong analytical skills
  • Must have strong work ethic with good time management skills

Preferred Knowledge/Skills:

  • Automation & scripting experience
  • Microsoft SQL Server or MySQL Database administration skills a plus
  • Bachelors degree

As Atlassian/JIRA administrator, you will:

  • Configure, maintain & upgrade Atlassian JIRA/Confluence
  • Responsible for bug tracking, issue tracking & project management tool
  • Design custom JIRA workflows
  • Manage various development tools, testing tools & monitoring tools
  • Plan, evaluate, deploy, operate & maintain tools to suit the expanding user-base
  • Provide training to technical & non-technical teams to use Atlassian tools
  • Compile & analyze development & operational bug reports
  • Develop JIRA dashboards & reports, including the use of gadgets, widgets, & eazyBI
  • Build custom JIRA Automation, Queries, & integrations with other systems
  • Continually identify & address areas of improvement for release operations activities to reduce manual cost, time, & potential for human error

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker, Pay Transparency Nondiscrimination.

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