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About TodayTix Group

TodayTix Group is on a mission to find a seat for everyone.  We believe that when theatres are full, creators, communities, & audiences thrive.

Partnering with over 2,000 theatres, producers, & cultural institutions globally, we bring unparalleled inventory to an expansive consumer ecosystem of over 1,000 media & travel sites. From our consumer brands like TodayTix & Show-Score, to Expedia, TimeOut, & LastMinute.com, we meet theatregoers where they are, at the right time.

TTG is a one-stop-shop thats not one-size-fits-all. Our team customises our approach with each partner to accomplish their goals via seamless integration with our easy-to-navigate tech, data-driven inventory distribution, & expert marketing strategies. TTG has more than 2.5 million active monthly users & has sold 35 million tickets to over 20,000 shows. And its just the beginning.

We want people of all backgrounds to see themselves represented & included in our work, so we actively seek to diversify our team & bring more voices to the table. All applicants are welcome!

About the Role

Our TodayTix Group Set Up & Integrations Manager will lead our Set Up team to ensure all contracted products are accurately & efficiently set up on our ticketing system, & communicated effectively to our internal teams, to facilitate our global sales. As part of maximising commercial opportunity for TTG you will help us expand our API integrations & functionality with new venues & new systems. 

Responsibilities

  • Leading a busy Set Up & Integrations team to efficiently, & with accuracy, deliver products for sale across our multiple channels
  • Coordinating set-up of UK partner API integrations & onboarding of new API partners from new exclusive offers to new productions or new venues
  • To set-up new product & offer pricing, & maintain existing ones, on our in-house ticketing system
  • Dealing with queries related to product set up, pricing or supply in a timely manner
  • Ensuring the Set Up & Integrations team delivers excellent communication & builds strong professional relationships internally & with our suppliers
  • Providing venue or ticketing system supplier liaison to aid Tech troubleshooting of API issues or outages
  • Work closely with the ticketing operations team to ensure sufficient inventory/system access to facilitate all offers & promotional activity
  • This job description is neither exhaustive nor exclusive & may be reviewed in the future depending upon operational requirements & staffing levels

About You

  • Strong people skills with the ability to support, motivate & direct a team
  • Process-driven & thrives from completing tasks to the highest of standards
  • Enthusiasm for identifying time-saving solutions, creating systems, & refining processes
  • An understanding of the ticketing marketplace & strong commercial acumen
  • An understanding of a broad range of partner APIs & ticketing systems
  • Ability to build & maintain professional relationships through phone calls, email correspondence, & occasional in-person meetings
  • Know when to self-solve vs. when to seek guidance, & arent afraid to ask for direction from the experts that surround you
  • Proficiency with Microsoft & Google Suite, (Gmail, Calendar, Drive etc)

Additional information; Monday to Friday with a rota of bank holiday support.

Perks

TTG takes care of our team. Were proud to offer a generous suite of benefits. Here are a few of our favorites:

  • Employee Assistance Program
  • Flu Jab
  • Free eye test
  • Pension; 4% Employer vs 4% Employee
  • Access to a bespoke Pension scheme 
  • Birthday off
  • Sick pay (7 days)
  • 3 months of Parental leave 
  • Employee Charity Donation Matching (200 annually)
  • 260 Work From Home budget
  • Cycle to work scheme 500
  • Season Ticket Loan
  • Employee Referral Bonus
  • Annual Budget for personal development

TodayTix is committed to creating a diverse & equal workforce. Our aim is to create an inclusive & diverse environment which reflects the world we live in, as well as making a positive impact regarding diversity & accessibility within our industry. We highly encourage applications from all, irrespective of age, gender, nationality, ethnic origin, disability, religious belief or sexual orientation.

 
 
 
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