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PagerDuty // digital ops management
Engineering, Full Time    Atlanta    Posted: Thursday, March 26, 2020
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Together we're building a company that will endure & products people will love for generations to come. 

We believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. 

Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.

Solve for what's next-at PagerDuty.

PagerDuty is growing & we are looking for a Software Engineer to join our Technical Operations organization.  In this role, you'll be working on building & enhancing the integration between our product platform & third-party SaaS billing platform. You'll be involved in designing, implementing, & maintaining new services & integrating them with various internal & third-party software systems.  We are looking for an engineer who is not afraid to get their hands dirty working in all parts of the product & internal tools code bases. We solve problems using Ruby on Rails, Elixir/Phoenix, JavaScript/React, Apache Kafka, & SQL.

About the Job:

Working alongside the other members of the billing & monetization team, you will design & build new products to improve workflows & efficiency of billing & other business operations.  You will build mission critical, highly available, reliable production SaaS service(s). You will collaborate with business & product stakeholders to architect new tools from the ground-up. You will have a direct impact on PagerDuty revenue & play a pivotal role in implementing & maintaining third-party systems such as Zuora, Salesforce etc.  You will learn new technologies & share knowledge with the rest of the company. You will participate in your team's on-call rotation, triaging & addressing production issues as they arise.
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