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ClassPass // fitness subscription service
 
New York, San Francisco, Missoula    Posted: Thursday, February 06, 2020
 
   
 
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JOB DETAILS
 

About the Role

In this role, you are the face of ClassPass to our corporate partners. You confidently communicate the ClassPass value proposition, explain the usefulness of our tools & effectively troubleshoot partner issues. You also advocate for our partners internally, escalate bugs & communicate pain points & feature requests through the appropriate channels. This role provides the opportunity to learn the ins-and-outs of ClassPass & the fitness industry, develop client management skills & cultivate relationships with select partners.

The ideal candidate will leverage their outstanding communication skills & impeccable attention to detail to connect with partners & foster long-lasting relationships.

Responsibilities:

  • Build strong, long-term relationships with top corporate partners by helping them grow their employee engagement on ClassPass
  • Engage with key partners during a monthly check-in via phone or in-person meetings (some youll interact with every day!)
  • Assist with resolving transactional issues & completing ad hoc projects
  • Deliver outstanding service to our corporate partners
  • Assist with onboarding of new business
  • Leverage negotiation & persuasion skills to maintain relationships with corporate partners

Requirements:

  • Bachelor degree
  • Must have 2+ years of experience in account management, business development, or similar role
  • A detail-oriented approach to executing tasks & an ability to manage multiple projects at once
  • A team player & comfortable with an ever-changing startup environment

We are an equal opportunity employer & value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 
 
 
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