Company Description|Job Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You'rean Individual.We'rethe team for you.Together, let's transform the way the world pays.
The Manager will be a member of Visa's North America Client Delivery team, which is responsible for partnering with NA stakeholders to bring products & solutions to market, driving adoption, & providing scaled support for account executives. The Manager will support & work closely with Client Delivery Leads, as well as key cross-functional stakeholders including product managers, account executives, marketing & communications functions to develop & implement a cohesive, integrated go-to-market plans aimed at delivering a consistent & seamless experience for our clients. The position is based in either Foster City or San Francisco, California.
Support product launch/scale execution to include sales collateral development, product presentations, messaging, client manager training & general Q&A
Serve as internal subject matter expert on covered product(s) as well as related business & operational processes
Support North America socialization for product changes that impact clients
Support sales planning, including product adoption targets & prioritization by client/market segments
Support development, tracking, & management of product sales pipeline process
Support on-behalf-of enablement for scaled client adoption
Ensure sales process, pricing, contracting, & support resources are aligned with leadership goals & client demand
Support cross-functional efforts to troubleshoot, escalate, & resolve issues in a timely manner
Support coordination & management of client communications for new product launches & major feature enhancements. Oversee client sales collateral development to include product briefings, product training, FAQs, talking points
Foster productive relationships at all levels within the team & across Visa
4 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
7-10 years of work experience with a Bachelors Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD. UR Only: MBA/ PhD degree without experience.
Product management, development or marketing; management consulting, or business operations equivalent experience (3+ years)
Payments experience preferred
Excellent written & verbal communication skills
Manage high complexity, effectively manage time, & prioritize workload
Ability to work with a sense of urgency & deliver under tight deadlines/timeframes
Strategic thinker with superior analytical & problem solving skills
Ability to handle multiple projects & synthesize data
- High proficiency in PowerPoint, Excel & Word required
Incumbent must make themselves available during core business hours
This position requires the incumbent to travel for work 5% of the time
This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.