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Medallia // customer experience management SaaS
Sales, Full Time    New York City, NY, USA    Posted: Saturday, March 14, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Medallia Sales is a fast-growing, global organization where the best ideas are implemented, no matter where they come from. We are a late stage start-up with a culture focused on continuous learning, true entrepreneurial spirit, & open feedback.  

The Role
As part of Medallia's Mid-Market Sales Team, you will be responsible for the sale of Medallia's Products into a regional Mid-Market account list.

Mid-Market is the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, intro to final negotiation.

Generate net new business & expansion of presence in mid-market accounts within your geography patch (accounts are $1b in revenue & under)
Balance between heavy pipeline generation, outbound prospecting, & running tight sales cycles from start to finish
Collaborate with customers & prospects to clearly define current challenges & pain related to achieving overall business objectives
Perform sales presentations/demonstrations to match Medallia's solutions & value proposition with identified business needs
Accurately forecast quarterly & monthly sales by possessing a full understanding of customers' specific decision-making & purchasing process
Collaborating closely with Medallia ecosystem (Pre-Sales, Professional Services & Legal teams)
Up to 30% travel
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