Square builds common business tools in unconventional ways so more people can start, run, & grow their businesses. When Square started, it was difficult & expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware & software products including Square Capital, Square Terminal, Square Payroll, & more. We're working to find new & better ways to help businesses succeed on their own terms-and we're looking for people like you to help shape tomorrow at Square.
The mission of the Strategic Operations team at Square is to manage global strategic compliance initiatives & processes. These projects include the development & execution of project plans for large cross-functional initiatives such as outsourcing operational backlogs, developing team efficiency metrics & Key Performance Indicators & reporting out to management.The Project Manager will work alongside product managers, operations leads, engineers, legal counsel, & outside partners.
Facilitate & manage technical projects, by gathering requirements, developing & tracking project milestones, estimating work efforts & managing competing priorities
Identify project risks & facilitate the mitigation of those risks
Manage communication of progress/status with the Counsel team, executives & other project stakeholders
Evaluate current operational processes & procedures to ensure compliance with industry best practices
Build tactical & scalable solutions for operational teams to manage compliance tasks & risks
Design & maintain all relevant documentation & content
Communicate progress & results to all relevant internal & external stakeholders & partners
Stay on top of regulatory developments, industry trends & Square roadmaps to drive decisions
A Bachelor's Degree & 4+ years of experience managing large cross-functional projects at a fast-paced, high-growth company
A strong analytical & metrics driven approach to create substantiated solutions
Extremely strong project planning skills with an eye for detail
A superior ability to communicate with peers, engineers & executives
Superb organization skills with the ability to manage competing priorities
An ability to distill complex issues into solvable & actionable tasks
Ability to execute independently & work with team members of all levels
Adaptability in an agile & fast-paced environment
Clear & effective written skills that reflect high attention to detail
Understanding of SQL & Excel is preferred
At Square, we value diversity & always treat all employees & job applicants based on merit, qualifications, competence, & talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name & preferred method of contact, & we will respond as soon as possible.