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Pendo // platform for product experiences
Media, Full Time    San Francisco    Posted: Tuesday, April 27, 2021
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Pendo is on a mission to improve the world experience with software. The Director of Editorial Content is a new role within Pendos marketing organization, & will be focused on amplifying the stories of people who are working to transform the world of software. This is a highly entrepreneurial role for a strategic thinker who is excited to also roll up their sleeves.

Responsibilities (what youll do): 

  • Set the vision for the evolution & growth of the ProductCraft community 
  • Grow followers & engagement across Pendo & ProductCrafts organic social channels including, but not limited to, Twitter & LinkedIn
  • Look for ways to expand our footprint beyond our core product management audience to reflect the values of our ever-evolving community
  • Identifying & highlighting stories of businesses experiencing digital transformation & the champions behind them
  • Support & develop a small team of creators & curators

Qualifications (what you have):

  • 7+ years of experience, preferably in B2B SaaS
  • 2+ years of managing teams & growing large-scale community initiatives
  • Proven track record of exponentially growing a brand's social presence
  • Exceptional written & verbal communication skills
  • Driven by data & comfortable setting & achieving measurable KPIs 
  • Creative thinker with a portfolio of diverse work

Pink, Perks, & Such:

Pendo was founded in 2013 by former product managers, who combined their heads & hearts to build something they wanted but never had as product managers -- a simple way to understand & attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital & Meritech. You will gain experience in a diverse & exciting set of technologies & clients & have a real impact on Pendo's future. Our culture is passionate, dynamic, & fun.


  • Company Equity
  • Health benefits 100% covered for your entire family. 100% dental & vision coverage for employee
  • 401K
  • Open vacation policy
  • Free weekly lunches & fully stocked kitchen with drinks, goodies & balanced snacks (once we return to office)
  • Frequent company & team-building events
  • Commuter benefits
  • Lots of company swag...hope you like pink!

We are an equal opportunity employer & believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities & perspectives.

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