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LiveRamp // data onboarder for marketers
Engineering, Full Time    New York City, NY, United States    Posted: Thursday, December 02, 2021
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LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world. Our platform powers insights & experiences centered around the needs of real people, & in ways that keep the Internet open for all. LiveRampers thrive on building together with curiosity & humilityand have a good bit of fun along the way. Were always looking for smart, kind, & creative people to grow our team & impact.

Mission: LiveRamp makes it safe & easy for businesses to use data effectively.

LiveRamp is currently ramping up its Safe Haven business in the U.S. & is in need of an Implementation Specialist who will assist our Implementation Leads in ensuring an industry-leading experience for our largest clients. Youll work directly with our largest & most complex clients teams across data, IT, sales, analytics, & more, to quickly & effectively bring their data into our platform & train them on how best to use it. Further, you will work alongside product, engineering, & others as you provide valuable feedback from both your & our clients perspectives to continuously improve the Safe Haven offering.

The Implementation team will guide our most important customers through a fast, efficient, & world-class implementation to deliver value from the Safe Haven product as quickly as possible - you will be an integral part of this team alongside our Implementation Leads. 


  • Collaborate with clients & the rest of the implementation team to understand business goals, define an implementation strategy, & identify relevant KPIs our clients need to meet
  • Work closely with new client teams to get them started with LiveRamp Safe Haven & make our largest clients wildly successful
  • Assist in the education & training for new clients under the leadership of the implementation leads
  • Identify areas that can be improved & automated in every process & assist in defining strategies to increase efficiency for both LiveRamp & our clients
  • Document steps taken to setup clients & workflows being used so future teams have the full context/scope of work
  • Clearly communicate the progress of implementation initiatives with internal stakeholders & immediately report any potential delays
  • Proactively flag issues & report via documented processes to deliver results on time
  • Follow documented procedures for implementing clients while also finding areas of improvement in those procedures
  • Demonstrate an understanding of LiveRamp products & services
  • Work closely with our Technical Communication team to ensure we are creating & updating documentation as needed for this new product category


  • Critical thinking - capable of generating actionable insights & strategies, relevant to customer objectives, based on their work with LiveRamp & overall business
  • Quick to learn & help communicate technical concepts to clients - you know your weaknesses & pull in appropriate resources when needed
  • Excellent communication skills both internally & externally - you are punctual & always answer emails & calls within 12 hours
  • Comfortable creating, presenting, & interfacing with customers alongside your team to tell a compelling story & get in the technical weeds when needed
  • Independent & self-sufficient day-to-day, while being able to work with others internally & externally as a welcomed team player - you welcome guidance from management & peers for long-term professional development
  • Project Management - each implementation will be its own project & you will be expected to manage multiple clients simultaneously in varying stages of progress along a documented process
  • Process Driven - you have a strong desire to iterate on existing processes that lead to a standardized & extremely positive experience for every customer
  • Technical Expert in Training - you know the ins & outs of ETL processes, GCP, Linux, & more or you have a strong desire to learn them
  • Bachelors Degree in a technical or quantitative discipline - math, economics, engineering, physics, etc. 


  • Knowledgeable of media planning, measurement, & optimization process & acumen (both online & offline)
  • Experience working with large brand retailers & CPGs
  • Experience with data manipulation & data science languages (ETL, SQL, BigQuery, etc.)
  • Understanding of LiveRamps role in the market & the broader AdTech/MarTech space


  • People: Work with talented, collaborative, & friendly people who love what they do
  • Fun: We host in-person & virtual events such as game nights, happy hours, camping trips, & sports leagues
  • Work/Life Harmony: Flexible paid time off, options for working from home, & paid parental leave
  • Whole Health Package: Medical, dental, vision, & disability insurance. Plus mental health support (via Talkspace) & a fitness reimbursement up to $100 per month
  • Savings: Our 401K matching plan1:1 match up to 6% of salaryhelps you plan ahead (U.S. LiveRampers)
  • RampRemote: A comprehensive office equipment & ergonomics programwe help you set up your home office (Home-based LiveRampers)
  • Location: work in the heart of Philadelphia, New York, and/or from home

More about us:

LiveRamps mission is to connect data in ways that matter, & doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds & experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas & one another is one of our guiding principlesone that informs how we hire, train, & grow our global team across nine countries & four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action & equal opportunity employer (AA/EOE/W/M/Vet/Disabled) & does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest & conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. 
California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, & disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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