Staff Technical Program Manager, Ocean at Flexport In San Francisco Bay Area

At Flexport, we believe global trade can move the human race forward. Thats why its our mission to make it easy & accessible for everyone. Were shaping the future of a $8.6T industry with solutions powered by innovative technology & exceptional people. Today, companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, were experiencing record growth & are proud to have the support of the best investors in the game who believe in our mission, solutions & people. Ready to tackle global challenges that impact business, society, & the environment? Come join us.

Build the platform that powers global trade

The opportunity:

Flexport is building the first modern logistics platform to make global trade easier for everyone. We are solving complex problems on a global scale & disrupting a multi-trillion dollar industry that has remained stubbornly unchanged.

We're looking for a Staff Technical Program Manager to develop technology that is reshaping the entire logistics & supply chain industries. Youll work alongside other self-starters interested in solving complex real-world problems & making global commerce more efficient. Youll have the opportunity to reshape an industry by creating the new Operating System for Global Trade.

The Ocean Technology team is a cross-functional, full-stack team that builds software to power Flexports core product, ocean freight. Our mission is to match our clients' cargo to the best ship available, maximizing on-time delivery at the best rates. Our work includes close collaboration with business leaders & end users to automate & optimize this process.

You will:

Partner with global engineering, product, & business stakeholders to orchestrate the delivery of the companys most critical initiatives
Guide & direct the work of other TPMs on the initiatives you manage
Mentor other TPMs & help to improve the practices of the TPM organization, leveraging your deep expertise in technology execution
Drive cross-functional planning & development, ensuring that program tasks are completed on time & managing resource, scope, & quality constraints
Clarify ambiguities in product requirements & drive the development of technical requirements
Identify & manage cross-team technology dependencies & align teams on roadmaps to ensure timely delivery of initiatives
Provide transparency & communication to key stakeholders about program status, risks, & changes in plans
Proactively identify risks & blockers, drive mitigation strategy for the product & engineering teams, & manage stakeholder expectations
Understand the technical architecture of the solution, analyze data to identify root causes of problems, & partner closely with engineers to resolve technical impediments
Ensure that software development & continuous integration/continuous delivery guidelines (code Reviews, unit tests, code coverage), & any other compliance requirements, are followed
Facilitate discussions, decision making, & conflict resolution
Determine people, process, & technical solutions to address issues
Coach/mentor new teams on Scrum processes & establish processes & tools for agile execution

You should have:

8+ years of technical program management experience, including management of large-scale programs
Strong understanding of software product development & software architecture concepts
Strength in agile/Scrum processes, project/program planning, organization, & time management
A data- & metrics-driven mindset
Ability to effectively manage ambiguity & competing priorities to help teams prioritize & focus
Excellent communication & presentation skills for engineering & product teams, as well as for business & executive teams
Self-motivation & ability to work independently
A bachelor's degree in Computer Science/Engineering or a related discipline
A "compliance first" attitude to keep our regulators happy & enthusiastic about Flexport since we operate in a heavily regulated industry

Bonus points if you have:

Experience working in supply chains, global logistics, or the measurement & optimization of software systems & development processes.
Experience working with Jira & Confluence
Experience with the planning functions of the Scaled Agile Framework (SAFe)

About Flexport:

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8B, were experiencing record growth & are proud to have the support of the best investors in the game who believe in our mission, solutions zand people. Ready to tackle global challenges that impact business, society, & the environment? Come join us.

Worried about not having any logistics experience?

Dont be! Our mission is to make global trade easy for everyone. Thats why its important to bring people from diverse backgrounds & experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated & engaged workforce. That is why Flexport is committed to creating & nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical & mental disability, health status, marital & family status, sexual orientation, gender identity & expression, military & veteran status, & any other characteristic protected by applicable law.

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